Research and assemble moderately complex information from a variety of sources for the completion of forms or the preparation of reports. Perform various technical processing, generating, and collecting of forms, applications, permits, payments, invoices, refunds, or procedures requiring in-depth knowledge of the department's functions. Provide lead direction, training, and work review to administrative support staff; set priorities, assign, and monitor task completion to ensure coordination and completion of assigned work.
Make arithmetical or routine statistical computations that may include payroll preparation; may serve as timekeeper and review timecards for accuracy.
Answer questions and provide information to the public, outside agencies, and City staff requiring the use of judgment in the application of policies, rules, or procedures. Schedule, maintain calendars, prepare agendas, attend, and take minutes of a variety of internal and external meetings.
Perform a variety of support duties related to the work unit to assist management staff in complex clerical office activities; schedule and track trainings.
Assist in the administration of applicable programs as needed; assist in resolving issues and implementing necessary changes. Establish, organize, and maintain complex departmental filing systems; maintain administrative records for assigned programs.
Type complex and sensitive correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions; may compose routine correspondence and brief reports. Type, proofread, review, and process various documents and materials, including for accuracy, completeness, and compliance with departmental policies and regulations.
Collect, compile, and enter data from computer systems, including generating reports, advising others on routine system operations, and tracking projects. May assist with tracking, monitoring, and verifying the accuracy of expenditures.
Attend to a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date.
May act as a receptionist, receiving, screening and directing callers, and making appointments. Review reports for accuracy and make corrections. Operate a wide variety of standard office equipment. Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. Observe and maintain a safe working environment in compliance with established safety programs and procedures. Marginal Functions: Performs related duties as assigned.
Experience Required: Two years of general clerical experience of which one year must have been at the journey level; or One year of experience with the City of Modesto as an Administrative Office Assistant.
Education Required: Training: High School diploma or GED equivalency. Completion of vocational or college level course work in business administration or a related field is desirable.
License or Certificate: Possession of, or the ability to obtain, a valid California driver’s license. Note: Depending on assignment, the ability to pass a background investigation is required.