Business Consultant, SMB

Job Summary

The Business Consultant will be responsible for delivering Centric 8 SMB SaaS Agile deployment projects on-time, per schedule per responsible technical and business goals of the company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).

You will partner with SMB Project Director and support to pre-sales and implementation teams in optimizing and delivering Centric 8 SMB(Saas) Solutions focused on the Retail, Apparel & Footwear Industry, and fast-moving consumer goods (FMCG) and High-Fashion market.

Manage deployment projects per Centric’s SaaS Agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric’s Agile processes. Conduct customer business process analysis, information modeling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, desk top procedures, process-system validation and training and on-going customer care.

Responsibilities

• Coordinate and collaborate with customer implementation team and Centric teams to ensure a successful and referenceable delivery.
• Analyze customer business process requirements as a basis to propose Centric 8 (OOTB) Solutions.
• Analyze requirements and design solutions to address customer business scenarios within the product scope.
• Partner with Sales, Marketing and Post Sales team on Training coordination and establishing yearly schedule
• Partner with Post Sales team on updating Training collateral and syllabus to ensure the content is updated as the C8 software is updated.
• Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
• Provide input into future solution functionality, implementation methodology and configuration standards.
• Ensure that quality software engineering processes and Agile practices are followed.
  
  
  

Qualifications

• 3+ years experience with involvement in real-world PLM and enterprise system integration deployments in domain
• Experience with FMCG, Apparel and Luxury markets and industry best practices and change management considerations
• Proven project management experience as evidenced by successful project delivery
• strong and confident Customer Facing / consulting skills.
• Availability for overnight travel.
  
  
  

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.