Client Advisor - Miami Design District
Tiffany & Co.
Miami, FL
See who Tiffany & Co. has hired for this role
Job Description
- Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
- Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
- Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
- Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
- Deepen the relationship with our clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
- Capture client data. Cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
- Drive business through key product pillars.
- Convert clients through curiosity and discovery daily
- Elevate in store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
- Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
- Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
- Connect with your client’s wardrobe to ‘style them’
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving Commercial results.
- Ability to connect with the client
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
- Must have authorization to work in the United States or in the country where the position is based.
- A college/university degree.
- Proficiency in multiple languages.
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Seniority level
Associate -
Employment type
Full-time -
Job function
Consulting, Information Technology, and Sales -
Industries
Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry
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