Capital Staffing Solutions, Inc.

Customer Relationship Manager

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Direct message the job poster from Capital Staffing Solutions, Inc.

Abigayle Gibbons

Abigayle Gibbons

Staffing Specialist at Capital Staffing Solutions

Customer Relationship Manager

5 months+

REMOTE (anywhere in the USA)


NO C2C | AGENCIES | REFERRALS


Must-Have Skills

  1. Community management
  2. Sales/Product adoption
  3. Operational skills – troubleshooting
  4. AdTech experience


Degrees/Certifications

No degree required – CWAM targeting enthusiasm


Day-to-Day Responsibilities

  • Facebook group admin. Group is utilized to promote Facebook ads. Selling, pitching products.
  • Driving engagement on a Facebook ads group and leveraging that engagement to sell within the ads space. Troubleshooting ad issues (helping customer understand why their ads are not being viewed.


What makes this role interesting?

  • One of the fastest growing teams in SBG, growing headcount.
  • Leadership visibility. Senior Leaders care about this team.
  • More flexibility and independence than the average role


General Job Summary:

The Account Manager/Director will own the end-to-end strategic relationships with a portfolio of key suppliers that work with the company or clients. They will ensure client/supplier satisfaction as well as grow the business and revenue.


Job Responsibilities:

  • Ownership of end-to-end strategic relationships with portfolio of key clients/suppliers
  • Building relationships with senior partners
  • Owner of commercial relationships and responsible for negotiation of pricing and contractual terms
  • Creation of strategic account plans and leading the cross functional account team on value driving initiatives
  • Resolve issues threatening the health of the business
  • Work with marketing on high impact programs


Skills

  • :Excellent verbal and written communication skills, negotiation skills, customer service and interpersonal skills
  • Organized and able to work to deadlines
  • Able to work with various business functions
  • Knowledge of customer base, industry and competition
  • Strong problem-solving skills


Education/Experience:

  • Previous experience as a Relationship Manager/Account Manager or Business Development and Sales.
  • Knowledge of the industry
  • Bachelor’s degree in computer sciences, marketing or other relevant field
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Business Development and Advertising
  • Industries

    Social Networking Platforms and Technology, Information and Media

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