As a Customer Service Representative - State Farm Agent Team Member with Lori Pellegrini Henry - State Farm Agent, you will play a crucial role in delivering exceptional client experiences that drive the growth and success of our thriving insurance agency. With your strong attention to detail, excellent customer service skills, and genuine desire to help others, you will be the ideal person for this position. You’ll have the opportunity to grow in your career by resolving client inquiries, collaborating with a talented team, and anticipating the needs of the community members we serve.
If you are a customer-focused, empathetic team player with a passion for helping others, we would love to connect with you. For driven and sales-minded individuals, this role offers exciting opportunities for internal growth and career advancement.
Responsibilities
Respond promptly to customer inquiries and provide detailed policy information.
Assist clients in making policy updates and changes to meet their evolving needs.
Process insurance claims efficiently and follow up to ensure client satisfaction.
Maintain accurate and organized records of all customer interactions.
Qualifications
Excellent communication and interpersonal skills.
Highly detail-oriented with the ability to manage multiple tasks.
Previous customer service experience is preferred, but a passion for helping others is essential.
Compensation: $17.00 - $22.00 per year
My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Lafayette Hill, PA And Help Customers With Their Insurance And Financial Services Needs, Including
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Insurance
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