LHH

Customer Success Manager

LHH New York City Metropolitan Area
LHH

Customer Success Manager

LHH New York City Metropolitan Area
1 week ago 136 applicants

See who LHH has hired for this role

Direct message the job poster from LHH

Olivia Elsaesser

Olivia Elsaesser

Executive Recruiter @ LHH | Inbound Sales, Marketing

CSM (Customer Success Manager)

Base $110,000 - $120,000 with OTE $140,000 - $150,000

3 days a week in the office (Flex) in Manhattan

Industry: Legal Tech

3-5 years of experience


Applicants must have a background in Software Development

*This is for a client of LHH*



This role is responsible for managing customer relationships and understanding their needs to help the solutions for success adapt for client use. The focus is customer advocacy and outcome-driven success. We are looking for a candidate who has great:

  • Communication (Globally)
  • Organization
  • Presentation
  • Data analysis
  • Problem-solving
  • Time management
  • Relationship building
  • Managing a Diverse book of Business
  • Project Management




Knowledge of legal operations, Salesforce, JIRA, and Zendesk are a plus. Also, knowledge of SaaS.

  • Seniority level

    Associate

  • Employment type

    Full-time

  • Job function

    Customer Service

  • Industries

    Legal Services, Technology, Information and Media, and Financial Services

Referrals increase your chances of interviewing at LHH by 2x

See who you know

Featured Benefits

Inferred from the description for this job

  • Medical insurance
  • Dental insurance
  • Vision insurance

Get notified about new Customer Success Manager jobs in New York City Metropolitan Area.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub