24 Seven Talent

Director of Operations

24 Seven Talent Los Angeles, CA
24 Seven Talent

Director of Operations

24 Seven Talent Los Angeles, CA
2 weeks ago 84 applicants

See who 24 Seven Talent has hired for this role

Job title: Director of Operations

Contract type:

Location: Los Angeles

Discipline:

Remote: No

Salary: 150,000

Reference: 466151

Contact name: Jaclyn Mateo

Job description POSITION: Director of Operations

Job Purpose: The Director of Operations is responsible for ensuring that all departments of the company are functioning in sync and tracking toward the collective business goals.

Responsibilities:


  • Understand the CEO’s high level vision and translate it into clear staffing strategy and actionable performance goals for each department.
  • Keep each department accountable for their budget responsibilities.
  • Work with HR to hire and develop excellent personnel, and implement staff evaluation parameters.
  • Manage Legal team (Trademarks, Software Agreements, Consultants, etc.) and their budgets.
  • Define and deploy Best Practices for the organization, making sure internal and external processes are established.
  • Collaborate with Logistics and Planning to optimize stock levels for wholesale and e-commerce channels, speed to market, and gross product margins.
  • Create, own and drive the Product Creation calendar from concept to final sign-off, ensuring that ex-factory dates do not push and jeopardize deliveries.
  • Identify technology solutions for the organization, including evaluating new software and vendor providers - negotiating deals and contract terms, and overseeing the implementation.
  • Lead bi-weekly leadership meetings -- communicate with Planning, Sales, Customer Service, IT, Fulfillment, Production, and Merchandising to provide strategic direction as required.
  • Collaborate with eCommerce Manager and DTC Customer Service team to improve Retention drive CX excellence.
  • Support the company’s Retail rollout, leading each Store Manager and ensuring that stores are opened and staffed efficiently.
  • Oversee the Legal Department, Retail team, Office Manager, all project management and new business projects.


Qualifications:


  • 8 + years of experience in operations in fashion.
  • Working knowledge of Netsuite or similar.
  • Minimum 5+ years as a manager or higher in high-growth organizations.
  • Positive attitude, be results-driven, and get hands-on.
  • Well-defined personal leadership style and clear best practices.
  • Proven background in scaling an inventory-based business.
  • Experience in DTC, Retail and Wholesale required.
  • Strong working knowledge of the industry and brand landscape.
  • Experience working with a high-performing team in a fast-paced environment.

  • Seniority level

    Director

  • Employment type

    Full-time

  • Job function

    Management and Manufacturing

  • Industries

    Staffing and Recruiting

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