Global Head of Transformation Product Owners

Overview

JOB DESCRIPTION

The Global Head of Transformation Product Owners will spearhead the product strategy and execution across the company as a member of Chubb's Global Digital Transformation Office. This executive be responsible for supporting innovation, enhancing organizational alignment to the business, and accelerating digital product development to support Chubb's strategic objectives.

Key Deliverables

• Develop Chubb’s Product Management set-up (leveraging and developing the existing playbook and training) including directing role assessments, training & development, sharing of standards and best practices.
• Drive continuous improvement through strategic feedback to improve domain lead experience and better serve the squads.
• Develop and execute a comprehensive global product roadmap aligned with the digital transformation strategy.
• Establish clear OKRs and performance metrics to measure success and drive continuous improvement.
• Foster a culture of customer-centricity, data-driven decision-making, and agile product development practices.
• Oversee the management of digital portfolios through clear communication and deep partnership with Domain Leads responsible for delivering the business outcomes, this support includes prioritization, planning, and execution of digital flips.
• Support the design and implementation of a global digital operating model, nuanced for NA and Overseas Digital Transformation leaders, including optimizing processes and structures to support the effective delivery of digital products and services.
• Collaborate closely with cross-functional teams and key stakeholders to ensure successful product launches and enhancements.
  
  

Desired Outcomes

• Accelerate digital product innovation and enhance customer and employee experience across all touchpoints.
• Increase product adoption, engagement, and revenue generation.
• Improve time-to-market for solutions and product delivery efficiency.
• Foster a culture of collaboration, accountability, and continuous improvement within the product management team.
• Devote energy to establishing Chubb as a leader in digital insurance products and services.
  
  

Measurements Of Success

• Achievement of key product OKRs, including revenue growth, customer satisfaction, and adoption rates.
• Timely delivery of product milestones and successful launches within budget.
• Improvement in product development cycle times and efficiency metrics.
• Positive feedback from customers, stakeholders, and internal teams on product quality and impact.
• Demonstrated leadership in driving digital transformation initiatives and fostering innovation.
  
  

Qualifications

QUALIFICATIONS

• Bachelor's degree in business, computer science, engineering, or related field; MBA or advanced degree preferred.
• Proven track record of success in leading product management teams and driving digital product initiatives within a global organization, preferably in the consulting, insurance or financial services industry.
• Strong business acumen and strategic mindset with the ability to translate market insights and customer needs into actionable product strategies.
• Experience working in an agile environment and implementing agile product development methodologies.
• Excellent communication and interpersonal skills with the ability to influence and collaborate effectively across functions and geographies.
• Demonstrated leadership capabilities with a focus on building high-performing teams and fostering a culture of innovation and continuous improvement.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities with a sense of urgency.
  
  

Key Capabilities

• Strategic Thinking: Ability to think analytically and make strategic decisions that align with organizational goals.
• Product Management: Proficiency in all aspects of product management, including ideation, development, and launch.
• Digital Transformation: Understanding of digital technologies and their impact on business processes and customer experiences.
• Leadership and Team Management: Ability to lead and motivate teams to achieve exceptional results.
• Agile Methodologies: Knowledge of agile principles and practices to drive efficiency and adaptability in product development.
• Customer-Centricity: Dedication to understanding and meeting the needs of customers through product innovation.
• Collaboration and Influence: Skill in working collaboratively across teams and influencing stakeholders to achieve common goals.
• Innovation: Ability to foster a culture of innovation and drive continuous improvement in product development processes.
• Results Orientation: Commitment to delivering measurable results and driving business success through effective product management strategies.
  
  

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.