Global Key Account Manager

Join us at Orbia Building & Infrastructure (Wavin): Where purpose comes to life.

You’re purpose driven. Growth minded. Ready to stretch your potential. Welcome to Orbia’s Building & Infrastructure business, Wavin, where our purpose ‘to advance life around the world’ drives our entire global team.

Every day, we are thinking big and working smart to solve some of the toughest challenges impacting the world. Whether it’s facilitating clean drinking water for communities, creating climate resilient cities, or designing more comfortable living spaces, we never settle for “good enough” when there’s an opportunity to make life better. Where purpose comes to life, it changes lives. This is what we work for. How about you?

At Orbia Building & Infrastructure (Wavin), we advance life around the world by building healthy, sustainable environments. And where is our help most needed? The places we live in: cities where drinking water is leaking away, greenery is disappearing, streets are flooding after heavy rain, and outdated sewer systems are polluting our groundwater. It’s time to join our team and help build more sustainable environments!

We are currently looking for a Global Key Account Manager (GKAM) to join us at any of our locations in Europe. If you want to make a difference and work for a purpose-led company, please read on.

The role

As the Global Key Account Manager (GKAM) you are responsible for developing and maintaining strategic relationships with key global customers and ensure long-term success and revenue growth. The role focuses on understanding client needs and aligning the company’s offerings with the client’s objectives. You are a central point of contact for strategic accounts, and you will coordinate efforts across multiple regions and functions to ensure seamless customer service and maximize account potential.

Responsibilities:

• Strategic Relationship Management:
• You build and maintain strong relationships with global key accounts and act as the primary point of contact.
• You develop a deep understanding of our client’s business, strategies, and industry trends to proactively address their needs.
• You foster trust and long-term partnerships with senior decision-makers and stakeholders.
• Account Strategy Development:
• You develop and implement global account plans aligned with both client objectives and company goals.
• You identify growth opportunities within accounts, including upselling, cross-selling, and new product introductions.
• You monitor and analyze account performance, making data-driven decisions to improve outcomes.
• Cross-Functional Coordination:
• You collaborate with regional sales teams, operations, marketing, and product development to ensure Orbia B&I activities support key account needs
• You manage global pricing agreements, contracts, and negotiations in coordination with internal teams.
• You act as a liaison between Global Key Accounts and the company, ensuring seamless communication and issue resolution.
• Performance and KPI Management:
• You track account performance metrics such as revenue growth, gross margin, customer satisfaction, and production adoption rate
• You present periodic account reviews to internal and client stakeholders, highlighting successes, challenges, and future plans.
• Market and Industry Insight:
• You stay informed about global market trends, competitive dynamics, and client-specific industry challenges.
• You provide strategic input to internal teams to adapt offerings to meet market demands.

Profile:

• You have several years of demonstrated commercial experience; account management, sales or customer service, preferably in an international environment
• You have strong strategic thinking and problem-solving capabilities.
• You are an excellent communicator and have great negotiation skills.
• You have the ability to influence and collaborate with diverse, cross-functional teams.
• You are proficient in CRM tools and data analysis platforms.
• You are a strong negotiator and have solid conflict-resolution skills.
• You have an analytical mindset with the ability to interpret data and develop actionable strategies.
• Technical competency, ability to understand technical value propositions of Orbia B&I products and capability to translate these value propositions to customer value
• You are fluent in English; additional languages (Spanish, French, Dutch) are a plus.

What Orbia Building & Infrastructure offers

Do you want to make a difference by working with a purpose? Count on a warm welcome at Orbia Building & Infrastructure (Wavin)! Here we take responsibility for each other and our company. We stay brave in pursuing calculated risks that fuel innovation. And we embrace diversity in perspectives, skills and talents to transform the way we work and the impact we have on the world. Above all we encourage all our employees to develop their talents and to become the best version of themselves. Together, as a strong team, we grow and deliver on our purpose every day. Orbia B&I is the place to be if you truly wish to make an impact. In addition to working with an enthusiastic, professional team in an international environment, we offer a competitive compensation and benefit package.

Organization

Orbia’s Building & Infrastructure business, Wavin, is an innovative solutions provider for the global building and infrastructure industry. Backed by more than 60 years of product development experience, we advance life around the world by building healthy, sustainable environments for global citizens. Whether it’s to improve the distribution of clean drinking water, to make sanitation accessible for everyone, to create climate resilient cities, or to design comfortable living spaces, Orbia B&I collaborates with municipal leaders, engineers, contractors, and installers to help future-proof communities, buildings and homes. Orbia B&I has 11,000+ employees and 65 production sites worldwide, serving over 80 countries through a global sales and distribution network. Our key commercial brands are: Wavin, Amanco Wavin, Pavco Wavin, Plastigama Wavin, and Bow Wavin.

Orbia Building & Infrastructure is part of Orbia – a company driven by a shared purpose: to advance life around the world. Orbia operates in several sectors including: Polymer Solutions (Vestolit and Alphagary), Building and Infrastructure (Wavin), Precision Agriculture (Netafim), Connectivity Solutions (Dura-Line) and Fluor and Energy Materials (Koura). These five Orbia business groups have a collective focus on expanding access to health and wellness, reinventing the future of cities and homes, ensuring food and water security, connecting communities to information and accelerating a circular economy with basic and advanced materials, specialty products and innovative solutions. Orbia has a global team of over 24,000 employees, commercial activities in more than 100 countries and operations in over 50, with headquarters in Boston, Mexico City, Amsterdam and Tel Aviv. The company generated $8.2 billion in revenue in 2023.

Contact us

If you have questions or want to know more about the position, please contact Teppo Laakso, Manager Global Talent Acquisition via teppo.laakso@orbia.com. To apply, use the ‘apply’ button or e-mail your cover letter and English CV to Teppo.laakso@orbia.com.

Recruitment agencies are requested not to respond to this vacancy. Unsolicited applications from third parties in general are also not accepted.