Hospital Liaison

Director of Business DevelopmentWe are seeking a highly motivated, multi-facility Director of Business Development to join our team! With competitive compensation, excellent benefits and exciting growth potential, it's a great time to join our team. RESPONSIBILITIES: Provides census development in assigned markets through direct sales contacts with physicians, physician groups and physician organizations, key hospital staff, managed care organizations, appropriate external and internal case managers, and any other potential referral sources. Accountable for census performance in assigned area. May assist with the management of area sales staff as assigned. QUALIFICATIONS:Prefer a BA or BS (in a health-related field preferred)Preferred two (2) years of healthcare sales experienceIf RN/LPN must have a current license to practice profession in stateMust have valid driver’s license and proof of insurance; reliable source of transportationAbility to understand, remember and carry out verbal and/or written instructions in EnglishAbility to speak clearly and hear well enough to communicate with sourcesAbility to complete assignments while having constant interruptionsMust be capable of performing the Essential Functions of this job, with or without reasonable accommodationMust be able to travel through the assigned area, supporting business development functions at the community levelESSENTIAL FUNCTIONS:Maximizes the number of referrals from key physicians, physician organizations, hospital accounts, managed care organizations and other local market sources to meet facilities goalsCoordinates and maintains up-to-date information on market and competitors including pricing, census information, product information, and sales strategiesMonitors census and payer mix trends. Ensures timely completion of community referral, admissions, and census tracking and trending information. In coordination with the Administrator, analyzes tracking and trending data and develops and implements strategies to meet census and mix goalsIdentifies census challenges and barriers. Assist in developing and implementing strategies to overcome census challenges and barriers. Provides direct sales activity as requiredIdentifies customer and market needs. Develops and implements plans to satisfy identified needsAssists with hiring, training, evaluating performance, and educating sales staff as assignedInforms all referral sources of the admissions and approval processCoordinates and conducts admissions process and customer service training for community and staffAssists community with new business development. Expands and grows referral source and customer base ensuring continual referral growthCommunicates effectively with Administrators, Regional Directors of Operations, VP of Business Development, and Chief Strategy OfficerCompiles information on the local market including referral sources, competitors, and market trendsPrepare, update and follow quarterly marketing plansPrepares and submits weekly schedule, summary of activity, achievements, goals, and related outcomes as requestedEstablishes a rapport with Medical Directors within assigned community and works with them to implement “key physician” marketing and educational programsMaintains daily community census, snapshot report, and other reports as assigned.Circulates information to appropriate parties in the time frame neededCompletes special projects and assignments as required. Provides backup support and handles other functional roles and responsibilities, as required, to ensure that operational needs are metMeet or exceed weekly, monthly, and quarterly sales call goals as assigned by Administrator/Vice President of Business DevelopmentDevelops and maintains working knowledge of Medicare, Medicaid, Managed Care, and private pay criteria for admissionDevelop and maintain a working knowledge of all area hospitals' discharge and referral proceduresUses tactful, appropriate communication in sensitive and emotional situations.Promotes positive public relations with patients, residents, family members, and guestsUse appropriate workplace behavior and adhere to the dress code at all timesOther duties as assignedOTHER DUTIES:As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assignedSupports the communityIs knowledgeable of patient/resident rights and promotes an atmosphere that allows for the privacy, dignity, and well-being of all residents in a safe, secure environmentSupports and participates in common teamworkCooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.Reports complaints, problems, and concerns regarding co-workers, management or residents in accordance with company policyCompletes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assignedAgrees to comply with the Code of ConductPHYSICAL REQUIREMENTS:Have the ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and lifting up to 50 pounds with or without reasonable accommodations WORK CONDITIONS:As assigned, including some weekends, evenings and holidays; exempt positionAA/EEO/M/F/D/V Salary/ Wage RangeCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. Benefits:Dental InsuranceHealth InsuranceVision InsuranceDisability InsuranceBasic Term Life and AD&D Insurance & Voluntary Term Life and AD&D InsuranceWellness ProgramPaid Time Off401(k)Accident coverage, Hospital Indemnity coverage, Critical Illness coverage, Legal and Credit coverage We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.