Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following customer service standards
Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
Seats guests and presents the menu and any specials seats according to company standards
Oversees the delivery and servicing of food and beverages
Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
Understands and follows cash handling policies and procedures and maintain proper security of cash at all times
Patrol assigned station, removing service items and condiments per establishment procedures
Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, sriracha and soy sauce bottles).
Completes additional tasks as assigned by the manager or supervisor
Requirements
Customer service preferred
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Seniority level
Entry level
Employment type
Part-time
Job function
Design, Art/Creative, and Information Technology
Industries
Restaurants
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