Inside Sales Manager

Inside Sales Manager and Operations Supervisor

We are searching for an Inside Sales Leader and Operations Supervisor for our preferred client. Our client is a leading distributor of fluid systems supply such as fluid handling and control systems, filtration, micro-electronics, and general industrial supply. The Inside Sales Leader has the responsibility to facilitate an atmosphere of cooperation, accountability and empowerment.

Responsibilities

• Ensures that the Inside Sales team is pro-active and productively engaged in selling activities.
• Provides and ensures customer satisfaction through timely quotes, bids and follow-up.
• Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
• Trains, coaches, and leads staff.
• With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline
• Liaison for Outside Sales, Regional Manager and customers.
• Reviews the daily edit and remits information to corporate offices.
• Supports and facilitates implementation of sales and marketing plan.
• Upholds and promotes professionalism and service at all times.
• Adheres to company policies and procedures and holds staff accountable.
• Leads by example.
• Holds Inside Sales team members accountable to achieving sales and marketing objectives.
• Performs additional duties as requested

Requirements:

• Bachelors Degree Preferred
• 3 years Inside Sales/Customer Service Experience
• Knowledge of PVC fittings or plumbing industry is a plus
• PC skills, including Microsoft Word, Excel and PowerPoint
• Mechanical/Technical aptitude
• Excellent Written and Verbal Communication
• Excellent customer service skills. Interacts effectively and works productively with a wide range of people
• Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
• Reliable and effective communicator
• Strong teamwork and professional demeanor