Intake Coordinator

Hey there!

Are you ready to join an A-Team? Do you excel in sales conversion, communication, and providing an exceptional client experience? If your answer is a resounding "yes," then congratulations — you've just found your perfect match!

(Important: You will be evaluated based on your ability to follow directions) To embark on this exhilarating journey, we're asking you to step into the spotlight and showcase your passion. How? By calling 772-212-2374.

But wait, before you call, here's a little secret: We're not just any legal team. We're the Law Offices of Travis R. Walker, P.A., a force to be reckoned with. And right now, we're on the lookout for an exceptional Intake Coordinator who is ready to make their mark.

Picture this: as a key player in our esteemed legal ensemble, you'll be at the forefront of converting leads into clients and ensuring they have a seamless experience from their first contact with us. Your expertise in sales conversion, communication, and client relations will empower individuals and families navigating through challenging legal situations.

Now, let's break it down:

Key Responsibilities:

- Manage incoming calls and inquiries, providing a warm and professional first point of contact for potential clients.

- Assess the needs of potential clients, gather relevant information, and schedule consultations with our attorneys.

- Follow up on leads and nurture relationships to convert inquiries into retained clients.

- Maintain detailed and accurate records of client interactions and communications.

- Collaborate with our legal team to ensure a smooth transition from intake to case management.

- Provide exceptional customer service and support to clients throughout the intake process.

Key Competencies:

- Strong background in sales, with a proven track record in sales conversion.

- Exceptional communication and interpersonal skills.

- Empathetic approach to client interactions and the ability to build rapport quickly.

- High level of organization and attention to detail.

- Ability to work effectively under pressure and manage multiple inquiries simultaneously.

- Proficiency in using CRM software and other relevant tools.

Experience Required:

- Previous experience in a client-facing role, preferably in a legal or professional services environment.

- Demonstrated experience in sales and client conversion.

- Familiarity with legal services is a plus.

- Bilingual is a plus

Salary:

- Competitive salary ranging from $45,000 to $55,000 per year, based on experience.

Benefits:

- 401(k) matching, because we believe in investing in your future.

- Dental, vision, and health insurance, because your well-being matters.

- Paid time off (PTO) and holidays, because everyone needs time to recharge.

Schedule:

- Embrace the rhythm of an 8-hour day shift, from Monday to Friday.

Location:

- Discover your new home base in Stuart, FL 34994. (Relocation assistance may be offered.)

Our Mission and Culture:

At the Law Offices of Travis R. Walker, P.A., we're not just about legal expertise; we're about making a difference. We're passionate advocates for ending human trafficking and restoring the Everglades, channeling our energy towards causes that truly matter. And as part of our team, you'll be joining a community that values respect, teamwork, and open communication. Together, we'll create a work environment where collaboration thrives, ideas flourish, and every voice is heard.

So, what are you waiting for? Dive into this thrilling opportunity, and let's embark on this journey together. We can't wait to virtually "meet" you and discover the incredible talents you bring to the table.

To delve into our culture and values, watch our most recent brand video here!