IT Operations Analyst
IT Operations Analyst
Nascent Technologies Inc.
New York, NY
See who Nascent Technologies Inc. has hired for this role
Role: IT Operations Analyst
Location: Mt Laurel, NJ or New York, NY, or Toronto, ON (2 days/week onsite)
Onsite
What you Will Do:
- Provide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.
- Level 2 support of Client business line Cloud Infrastructure including PaaS/IaaS/Containers across all production and test environments.
- Manage non-standard/complex P1, P2 (Major Incidents), P3, and P4 incidents and service requests.
- Ensure customer service satisfaction and enable continuous improvements.
- Oversee higher complexity operational and preventive maintenance tasks.
- Manage complex remedial and unscheduled urgent changes.
Required:
- 5+ years of experience in information technology supporting Google Cloud projects.
- Strong to Expert knowledge of supporting GCP including GKE workloads.
- Knowledge of OS technologies (Windows, RedHat Linux).
- Familiar with CI/CD tools such as GitHub, Jenkins, etc.
- DevOps and Agile understanding.
- Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN).
- Knowledge of scripting languages and tools such as Python, JavaScript, PowerShell, Bash.
- Must have a solid understanding of Incident, Change, and Problem Management methodologies as well as solid experience in a large, high-performance production environment.
-
Employment type
Full-time
Referrals increase your chances of interviewing at Nascent Technologies Inc. by 2x
See who you knowGet notified about new Information Technology Operations Analyst jobs in New York, NY.
Sign in to create job alertSimilar jobs
People also viewed
-
Information Technology Specialist
Information Technology Specialist
-
IT Systems Analyst
IT Systems Analyst
-
Analyst, Systems
Analyst, Systems
-
IT Business Analyst (Remote)
IT Business Analyst (Remote)
-
Information Technology Support Analyst
Information Technology Support Analyst
-
Jr. Systems Analyst
Jr. Systems Analyst
-
Information Technology Business Analyst
Information Technology Business Analyst
-
Information Technology - Business / Data Analyst (IT) - Advanced
Information Technology - Business / Data Analyst (IT) - Advanced
-
Systems Analyst
Systems Analyst
-
IT Business Analyst
IT Business Analyst
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub