Office Manager

Company Overview:

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team. To see more of what Quest, Inc. has to offer, click here!

Company Values, Mission, and Vision:

At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Benefits:

Quest, Inc. provides medical, dental, vision, accident, prescription drug, flexible spending accounts, vision, 401(K) with company match, PTO, life insurance, disability insurance, EAP and student loan repayment.

Location: Wekiva Group Home - 1820 N Wekiwa Springs Rd. Apopka, FL 32712

Responsibilities

• Serves as liaison for Quest in communication with families, service providers, and support coordinators of all people served regarding services provided by facility. Coordinates questions, concerns, or requests from supports with appropriate members of facility management
• Provides reception duties for facility during operating hours including greeting guests, ensuring completion of sign in/out procedures, answering phones, processing mail/fax, and providing direction to all visitors/staff
• Manages collection of annual client Support Plans (SP), enters plan in electronic system, and coordinates with applicable facility management on entering of training/service objectives and interventions
• Coordinates setting of IPP meetings for clients, including setting dates of meetings, coordinating with all parties, and sending out of all communication documentation
• Processes necessary facility operational paperwork including attendance tracking, transportation logs, labor entry, and other assigned administrative tasks
• Works in conjunction with Quest Accounting department to ensure service authorizations are received and accurate
• Maintain inventory of office supplies and complete all facility ordering
• Collects and enters necessary paperwork related to client intake, and coordinates with Director on admission decisions/process
• Obtains, monitors, and compiles required annual client forms and maintains central file
• Completes all monthly safety requirements of Quest and regulatory bodies
• Maintains a presentable, clean, and safe work environment always
• Follows all Quest policies and procedures
• Meets all training/meeting obligations
• Performs other duties as assigned by supervisor
  
  

Qualifications

• High school diploma and must be 18 years or older required
• Bachelor’s degree preferred
• 1 year experience in use of various office machines and Microsoft Office computer programs preferred
• Florida Driver’s License with no more than two moving violations in the past three years
• Able to work in the US and not require Visa Sponsorship from our company now or in the future
• Effectively communicate at all levels, write, and speak English using acceptable grammar, punctuation, and spelling. Understand and follow multiple steps written and verbal instructions in English without assistance or supervision
• Organize and prioritize workflow to meet deadlines
• Work independently without constant supervision and complete work tasks in a timely manner
• Provide superior customer service to all customers
• Convey a positive and professional image to visitors and staff
• Efficiently answer multiple phone lines accurately and distribute to correct extension, utilize voicemail system
  
  

Equal Opportunity Employer/Disability/Veterans