People and Culture Manager @ Osmow's Inc. | Human Resources Management
🌟 Join Our Growing Team! 🌟
Are you ready to make a real impact in the fast-casual restaurant industry? We're seeking a passionate and experienced Senior Operations Manager to join our dynamic team in Dallas, Texas. As a rapidly expanding franchise originally established in Canada, we're committed to bringing the essence of Mediterranean cuisine to customers across North America while maintaining our roots and giving back to the community.
About Us:
Our fast-casual restaurant franchise captures the essence of Mediterranean cuisine, offering customers the luxury of customizing their preferences. We're on a mission to become the largest Mediterranean fast-casual restaurant chain in North America, continuously innovating to bring fresh, new menu items with a contemporary twist.
Overview:
As the Senior Operations Manager, you'll oversee the efficient and profitable operations of multiple restaurant locations in the Quick Service Restaurant (QSR) industry. This role involves strategic planning, team management, and ensuring high standards of customer service and food quality.
Key Responsibilities:
Drive operational excellence by supervising day-to-day operations of multiple QSR locations.
Lead, mentor, and develop restaurant managers and staff to foster a positive work environment.
Manage budgets, analyze financial reports, and ensure all financial and operational goals are met.
Ensure exceptional customer service across all locations and address customer complaints promptly.
Maintain high standards of food quality and safety and coordinate with suppliers to ensure ingredient quality.
Develop and implement strategic plans to increase sales and profitability and identify market trends.
Qualifications:
Education: Bachelor’s degree in business administration, Hospitality Management, or related field.
Experience: Minimum 5-7 years in the QSR industry, with 3 years in a managerial role.
Skills: Strong leadership and communication, financial acumen, proficiency in MS Office and restaurant management software.
If you're ready to take on a challenging yet rewarding role and be part of our journey to culinary excellence, we want to hear from you! Apply now to join our innovative team and make your mark in the fast-paced world of fast-casual dining.
We thank all applicants for their interest in exploring employment opportunities with us, however due to the high volume of applications that we receive, we are unable to respond to queries individually and only those selected for an interview will be contacted. No phone calls or agencies please.
We will provide accommodations on request throughout the recruitment, selection, and assessment process for applicants with disabilities. If you require accommodations, please inform our Human Resources department of the nature of accommodations that you may require, to ensure your equal participation.
Salary commensurate with skills, knowledge & experience.
Ready to join our team? Apply now and be part of our exciting journey! 🚀
Employment type
Full-time
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