Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
With Scott Jernigan
Liked by 539 users
Duration: 2h 7m
Skill level: Beginner
Released: 10/12/2017
Course details
Help desk administrators often find themselves answering the same kinds of questions from end users on a regular basis. In this course, review information that can help empower end users to solve beginner-level IT issues. Explore tips for setting up and configuring mobile devices, setting up Wi-Fi, and dealing with malware and other security threats. Plus, the course covers power management tools and best practices, basic troubleshooting strategies, and more.
This course was recorded and produced by Total Seminars. We're pleased to host this training in our library.
This course was recorded and produced by Total Seminars. We're pleased to host this training in our library.
Skills you’ll gain
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Meet the instructor
Learner reviews
Contents
What’s included
- Learn on the go Access on tablet and phone
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