Nano Tips for Managing Customer Expectations with Richard Moore
With Richard Moore
Liked by 36 users
Duration: 9m
Skill level: Beginner + Intermediate
Released: 11/8/2024
Course details
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Richard Moore explains the importance of knowing your product or service well enough to anticipate customer needs to better manage expectations. Learn the value of understanding customer expectations early in the process, choosing the right times to give information, showing transparency by discussing downsides, and more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Ibrahim Makokha
Ibrahim Makokha
LEGAL ASSISTANT-ENERGY SECTOR-Senior Legal Assistant- Medical&Health administration, Medical Law Practice,Criminal Law&Data Protection&attendant…
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Law Derrick
Law Derrick
Security Professional with 30 years' experience in government, commercial, overseas Mega Production sites Security management, leadership, training…
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IRFAN FIRMANSYAH
IRFAN FIRMANSYAH
Contents
What’s included
- Learn on the go Access on tablet and phone