Nano Tips for Managing Customer Expectations with Richard Moore Preview

Nano Tips for Managing Customer Expectations with Richard Moore

With Richard Moore Liked by 36 users
Duration: 9m Skill level: Beginner + Intermediate Released: 11/8/2024

Course details

Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Richard Moore explains the importance of knowing your product or service well enough to anticipate customer needs to better manage expectations. Learn the value of understanding customer expectations early in the process, choosing the right times to give information, showing transparency by discussing downsides, and more.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

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  • Share as image online to demonstrate your skill

Meet the instructor

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Contents

What’s included

  • Learn on the go Access on tablet and phone

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