From the course: Sales Strategies and Approaches in a New World of Selling
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Soft skills essentials
From the course: Sales Strategies and Approaches in a New World of Selling
Soft skills essentials
- I've been in the sales profession since I graduated from college. And the vast majority of every salesperson I've ever worked with has been above average with their social skills and people skills. There are always a few stragglers, but for the most part it is a profession that understands the importance of being confident, having a positive attitude, showing respect to our buyers. The problem is, above average isn't going to be good enough anymore. You need to excel to be truly buyer-first focus. The list of social skills, people skills and soft skills needed are endless. But I want to focus on three essential skills that I believe will make a major impact on how we sell and are evaluated in the years ahead. First, listening. You've heard this since your very first day in sales training. It's about them, not about you. However, we still fall back into the trap of selling and not solving, or selling too soon. This…
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