Never, ever trust your gut! You might as well end up blind and roasted like a Christmas duck. This is true as far as marketing goes. At least the real customer-oriented kind. Salling Group recently shared insights into how they learned this the hard way when expanding their supermarket chain Netto to Poland: anticipated growth never materialised. The issue? A store design and shopping experience tailored to Danish tastes, not Polish ones. In leading business paper Børsen, Senior Strategist Søren Langkjer Ravn unpacks the full story and reminds us how personal taste and gut instincts can steer us wrong – even with the best intentions. An important reminder, if you ask us. After all, it’s better to enjoy the Christmas duck than end up as one.
Similar to The American retail chain Target when they launched in Canada.
I’d say intuition has a pivtol role in to play in marketing. It’s knowing when to use it and when to not. The industry and it’s output would be a pretty dull place without gut feeling.
Chapeu, Søren Langkjer Ravn 👏 Som den gode Mark Ritson engang sagde: “The start of marketing is Market orientation. By realizing that you’re not the consumer. Add humility and realize that you know nothing” 🤓
Client Service Director and Partner at & Co. / The North Alliance
3wSejt, Søren Langkjer Ravn!