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🚀 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗧𝗶𝗺𝗲𝘀 𝗮𝘁 𝗢𝗣𝗨𝗦 𝗮𝗻𝗱 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆! 🚀 I’m thrilled to share some incredible updates from 𝗢𝗣𝗨𝗦 and 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆! Over the past few months, our team has been working diligently to enhance and expand our offerings, ensuring that we continue to provide top-tier solutions for our clients across the globe. Here are some highlights: 🔹 𝗢𝗣𝗨𝗦 𝗕𝗮𝗰𝗸 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺: Currently serving the UK, Ireland, Spain, Australia, and soon launching in the USA, 𝗢𝗣𝗨𝗦 is designed to streamline your operations, improve efficiency, and support your business growth. Our clients have seen remarkable improvements in their workflow and overall business performance. 🔹 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆: Our powerful 𝘀𝗰𝗵𝗲𝗺𝗲/𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗯𝘂𝗶𝗹𝗱𝗲𝗿 that integrates seamlessly with 𝗢𝗣𝗘𝗡 𝗚𝗜 and 𝗢𝗣𝗨𝗦. This tool allows you to create and manage bespoke insurance products with ease, offering unparalleled flexibility and control. The feedback from our users has been overwhelmingly positive, and we are excited about the continuous improvements and new features on the horizon. We are committed to helping our clients push their businesses forward with innovative solutions and dedicated support. Whether you're looking to enhance your current systems or explore new opportunities, we are here to help. Thank you to our amazing team and valued clients for your ongoing support and trust. If you’d like a demonstration or more information about how 𝗢𝗣𝗨𝗦 and 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆 can benefit your business, please feel free to reach out. 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝘁𝗼 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝗴𝗿𝗲𝗮𝘁 𝘁𝗵𝗶𝗻𝗴𝘀 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! #TechInnovation #BusinessGrowth #InsuranceTech #OPUSInfinity #DigitalTransformation #Efficiency #GlobalExpansion #SeamlessIntegration #ProductDevelopment #ClientSuccess #BusinessSolutions #Innovation #TechSolutions #FutureOfWork #BusinessEfficiency

🚀 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗧𝗶𝗺𝗲𝘀 𝗮𝘁 𝗢𝗣𝗨𝗦 𝗮𝗻𝗱 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆!  🚀 I’m thrilled to share some incredible updates from 𝗢𝗣𝗨𝗦 and 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆! Over the past few months, our team has been working diligently to enhance and expand our offerings, ensuring that we continue to provide top-tier solutions for our clients across the globe. Here are some highlights: 🔹 𝗢𝗣𝗨𝗦 𝗕𝗮𝗰𝗸 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝘆𝘀𝘁𝗲𝗺: Currently serving the UK, Ireland, Spain, Australia, and soon launching in the USA, 𝗢𝗣𝗨𝗦 is designed to streamline your operations, improve efficiency, and support your business growth. Our clients have seen remarkable improvements in their workflow and overall business performance. 🔹 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆: Our powerful 𝘀𝗰𝗵𝗲𝗺𝗲/𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗯𝘂𝗶𝗹𝗱𝗲𝗿 that integrates seamlessly with 𝗢𝗣𝗘𝗡 𝗚𝗜 and 𝗢𝗣𝗨𝗦. This tool allows you to create and manage bespoke insurance products with ease, offering unparalleled flexibility and control. The feedback from our users has been overwhelmingly positive, and we are excited about the continuous improvements and new features on the horizon. We are committed to helping our clients push their businesses forward with innovative solutions and dedicated support. Whether you're looking to enhance your current systems or explore new opportunities, we are here to help. Thank you to our amazing team and valued clients for your ongoing support and trust. If you’d like a demonstration or more information about how 𝗢𝗣𝗨𝗦 and 𝗢𝗣𝗨𝗦 𝗜𝗻𝗳𝗶𝗻𝗶𝘁𝘆 can benefit your business, please feel free to reach out. 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗲 𝘁𝗼 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝗴𝗿𝗲𝗮𝘁 𝘁𝗵𝗶𝗻𝗴𝘀 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿! #TechInnovation #BusinessGrowth #InsuranceTech #OPUSInfinity #DigitalTransformation #Efficiency #GlobalExpansion #SeamlessIntegration #ProductDevelopment #ClientSuccess #BusinessSolutions #Innovation #TechSolutions #FutureOfWork #BusinessEfficiency

During #CustomerServiceWeek, it’s important to remember how crucial it is to have a fully engaged team. The data proves how the most successful companies blend old-school relationship-building with new #tech innovations—showing that real, human connection still makes all the difference. This PropertyCasualty360 article is a great reminder that providing exceptional #customerservice remains one of the strongest differentiators in our industry. #CustomerFocus #TeamworkMakestheDreamWork #ClientLoyalty

🌟 Embracing a Customer-Centric Future in Insurance! 🌟 A customer-centric model is emerging in insurance, requiring tech advancements and a cultural shift. Enhanced collaboration and accessible data are essential, while upskilling is crucial for success. Join us in navigating this transformative journey! #CustomerCentric #InsuranceInnovation #TechAdvancements #Collaboration #Upskilling #FutureOfInsurance

With the help of our digital solutions brokerages can enhance their offerings, empower their agents, and significantly strengthen their business outlook. Embracing technology not only modernises business practices but also opens up new opportunities for growth and expansion in our dynamic industry. If you would like to see a demo of our products, simply drop me a message! #insuranceindustry #insurtech #insurancebroker #insuranceagents

Navigating the Hard Market: How Independent Agents Are Reacting (Trusted Choice / Big I) The most common response is more outbound communication trying to proactively educate policyholders, training teams more on how to do this, and it's clear that agencies can't keep up and don't know how to plug the holes. 1. Agencies are increasing communication with policyholders, flooding them with more emails and phone calls trying to educate them on what's happening. 2. The smaller the agency, the more they have shifted their focus to retention. 70% of agencies with 50+ employees have not changed their focus. 3. Agencies are struggling to keep up with client inquiries, with almost 30% reporting that they "don't have a handle on it". 37% are reorganizing staff roles, 18% are adding technology, and 17% are adding more staff. 4. 45% of large agencies (25+ employees) have added technology, with the top types being automation (13%), agency management (10%), and website upgrade (10%). 5. More than 50% of agencies are implementing more training for their teams. 6. 25% of staff time is spent on renewals. https://lnkd.in/eRWwJYjM FYI, #GloveBox is here to help reduce the admin tasks that are unrelated to proactive consultation, so you can spend your time on what matters most. #insurtech #insurance #insuranceindustry #independentinsuranceagent #independentinsuranceagents #independentinsuranceagency #productivity #success #profitability

🌎 The world of work has changed. Have you adapted to it? All insurers now engage with clients through both traditional and digital means, adding a new layer of complexity. These challenges require technology solutions that flex between the digital and physical worlds. InsTech’s new report in partnership with Xerox explores the key challenges at each stage of the insurance value chain, including onboarding, underwriting and claims – and how technology can be used to improve these workflows. This report will help you to: ⚡ Identify the key challenges insurers face across onboarding, underwriting, claims and sustainability ⚡ Understand the types of technology that can improve productivity in hybrid work environments ⚡ Learn what to look for when choosing a technology partner Download to read here: https://lnkd.in/eCK6GBnX Ali Smedley Matthew Grant Robin Merttens Sam Jones Charlotte Salisbury Susi Ozkurt Alex Smithard Benjamin Gopal Natalie McDonnell

If you want to know why insurance technology is so complex and therefore expensive? Here are some of the reasons.  - clients want to engage engage with you across multiple channels from paper to email to apps and to have a good experience when they do so - they cover a huge demographic - your employees want to work from home some, if not all, of the time.  - what you do involves huge amounts of data which have to be transferred and stored securely - you run, at least in part, on legacy technology - the industry is highly regulated  - your shareholders demand that you do all this more efficiently and productively - you have a responsibility to deliver all this more sustainably. This excellent report describes how Xerox go about trying to balance all these under appreciated issues. It's well worth a read. Ali Smedley InsTech Xerox Benjamin Duthu Julian Blackler Pettrina Keogh

𝐇𝐢𝐏 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: 𝐎𝐮𝐫 𝐕𝐢𝐬𝐢𝐨𝐧, 𝐘𝐨𝐮𝐫 𝐂𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐜𝐞 We have reimagined our enquiry management processes and screens to better cater for your needs. The Holisitc Insurance Platform (HiP) is now seamlessly integrated with our advanced Digital Assistant technology. ℹ️ Here’s what to expect: ✔️ Streamlined Processes: Smoother workflow for quicker access to information. ✔️ Enhanced Agent Support: Agents have comprehensive member data and transaction histories at their fingertips for personalized service. ✔️ Integrated Digital Assistant: Transition easily from the Digital Assistant to a live agent, all within the same interface. ➡️ What does this mean for you? Quicker resolutions, empowered agents with real-time data, and a seamless support experience, whether through self-service or with an agent. You can always expect an unparalleled service experience with HiP! #2CanSolutions