The 164,000 NHS staff who use Accurx weekly tell us that having a unified communications system is transformative for productivity. 🌟 Unlike recent years, for 2024/25 NHS England has asked trusts to focus on improving the productivity of elective services, rather than increasing activity. There are many ways to approach productivity improvements, from reducing Did Not Attends (DNAs) and On the Day Cancellations (OTDCs) to cutting unnecessary appointments through waiting list validation, direct-to-diagnostic pathways, and patient-initiated follow-up (PIFU). However, inefficient communication often hinders progress. One of the biggest barriers to successfully implementing these initiatives is the inability to quickly and efficiently communicate with patients, colleagues, and other care settings. Accurx addresses this need with a simple solution - digital questionnaires. These help NHS staff in any care setting be more productive by quickly and easily collecting structured data from patients. This allows services to progress patient care asynchronously, review patients remotely, and make better use of appointment capacity. With waiting lists continuing to grow, more elective services could and should harness digital questionnaires to deliver productivity gains. Watch the video and read our blog to learn about five key use cases for digital patient questionnaires in your service. https://lnkd.in/eanrWcNz #HealthcareInnovation #DigitalHealth #Accurx #NHS
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In general practice, meeting NHS SLAs (Service Level Agreements) is no easy task—especially when 90% of calls must be answered within 10 minutes. What if you could go beyond compliance? With QuantumLoopAi, we help GP practices and PCNs not only meet this standard but exceed it effortlessly: ✅ Every call answered in seconds—No waiting, no queues, no stress. ✅ 100% real-time response—No matter the volume, every patient is heard. ✅ Improve patient experience—The journey starts right at the first call. ✅ Ease pressure on your team—Smart, automated call handling ensures efficiency. Let’s make meeting NHS SLAs simpler than ever, starting with your phones. With QuantumLoopAi, patient calls are no longer a burden—they’re an opportunity to enhance care and exceed expectations. Ready to revolutionise the way you handle calls? NHS Digital Academy NHS England Digital Profession NHS Digital NHS England NHS #NHS #GPAccess #DigitalTransformation #PrimaryCare #HealthcareInnovation #SLASimplified #PatientExperience
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Calling All NHS & Primary Care Leaders: Reduce Wasted Appointments & Admin Time by 80% ⏰ The Challenge: We all know the immense pressure the NHS faces: Late cancellations, wasted appointments, overwhelmed staff, and limited time for patient care are just some of the daily battles. Imagine a world where: - 80% less admin time is spent managing appointments. - Late cancellations are a thing of the past with self-scheduling options. - Staff are empowered to focus on what matters most – patients. This is the reality for Gustafkliniken, a leading primary care centre in Stockholm, Sweden. Discover How They Did It: Therese, a visionary physician who spearheaded a transformation at Gustafkliniken using Zymego, a revolutionary healthcare platform. Key Benefits for the NHS: - Reduced wasted appointments: Empower patients with self-scheduling, minimising late cancellations. - Streamlined administration: Free up valuable staff time for patient care by reducing appointment management tasks by 80%. - Improved staff well-being: Decrease workload stress and allow staff to focus on patient interactions. - Enhanced patient experience: Offer flexibility and convenience with self-scheduling options. Ready to Learn More? WATCH our English subtitled and audio customer case study to see how Zymego can benefit your NHS primary care practice. Let's build a future where the NHS thrives, not just survives. #NHS #healthcareinnovation #patientcare #Zymego #NHSdigital
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Unlocking Capacity and Access payments doesn’t have to be a headache. Did you know a significant portion of your funding relies on meeting NHS requirements for timely patient access? The journey starts with your phone system. With QuantumLoopAi, we help practices and PCNs seamlessly meet these targets: ✅ Zero patient waiting times – Say goodbye to the 8 a.m. phone rush. ✅ 100% call handling in real-time – No delays, no missed opportunities. ✅ Compliance made simple – Meet and exceed NHS access standards effortlessly. ✅ Streamline patient flow – Redirect calls to the right place instantly, enhancing care and efficiency. Our intelligent system ensures that patients can connect to the care they need, while your practice unlocks the funding it deserves. Let us help you deliver on Capacity and Access targets without adding to your staff’s workload. Are you ready to revolutionise patient access and unlock these payments with ease? NHS Digital Academy NHS England Digital Profession NHS Digital NHS England NHS #NHS #CapacityAndAccess #DigitalTransformation #GPAccess #PrimaryCare #HealthcareInnovation #PatientExperience #AIInHealthcare
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As we navigate a pivotal moment in the NHS, the call for rapid reform has never been more urgent. Sir John Oldham recently outlined seven key principles for driving this transformation, from patient-centric care and empowering frontline staff to embracing digital technology and enhancing community and primary care services. His insights highlight the need for swift action to address rising demand and improve patient outcomes, particularly for those with complex needs who consume a significant portion of healthcare resources. At The Medical and Diagnostic Care Group , we are committed to supporting the NHS England through this critical transition, leveraging our extensive decade of experience. As an insourcing company, we tailor our services to the unique needs of each NHS Trust, ensuring we provide the right solutions at the right time. Whether it's enhancing primary care, adopting digital innovations, or managing complex patient cases, our mission is to help Trusts achieve sustainable and impactful changes. As Director of Nursing, I'm proud to be part of a team committed to delivering high-quality care and working closely with Trusts to support their journey toward a stronger and more resilient NHS. If your Trust is facing challenges in reducing waiting lists or improving efficiency, please get in touch. We're here to help you achieve your goals. Let’s make this change together. #NHS #HealthcareReform #PatientCare #MDCG #InnovationInHealthcare #CommunityCare #DigitalHealth #Efficiency #NHSWithoutWaitingLists
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In 2024, the programme "Advancing Healthcare" delves into the NHS's future, spotlighting organisations and individuals shaping patient care. As AI and tech rise, this article highlights key NHS stats, from staff numbers to patient visits, illustrating both challenges and progress. Learn all you need by visiting here: https://bit.ly/3vNBQ4V #NHS #Healthcare #PatientCare
16 fascinating facts about our NHS - ITN Business
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Let’s make British Primary Care Great Again! 🇬🇧 I’m a big fan of the NHS. My practice, Elm Tree Medical Centre, is a proud provider of NHS services. However, I believe we can all agree that the NHS needs some reforms, and that includes primary care. So what does UK primary care look like? In this post, I’m going to outline the evolution of British primary care, first describing the older, slowing weaning, way: • Face-to-face appointments • Long waits • Less focus on prevention • Limited tech use Thankfully, some of that is changing, and I endorse the following, newer, more modern techniques of delivering healthcare: • More #telehealth and online consult opportunities while continuing with majority face to face appointment - it’s up to the patients to choose. • Reduce patient wait times • Prioritise prevention and well-being • Embrace health tech innovations So how do we speed up the transition from the older, lethargic way to this new way? We could further invest and accelerate telegraph adoption, offering convenience and access. We could also place a greater focus on from illness to prevention. Have you got any other ideas ? As an experienced GP partner, I have seen, and continue to see the evolution of primary care. I’ve seen the good, the bad, and the ugly, and am very passionate that no practice has to see the ugly. I offer healthcare solutions that ameliorate your practice’s efficiency, quality and patient experience. If you’re interested, book a call with me today! #primarycare #telehealth
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🚀 Transforming NHS communication: bridging primary and secondary care 🚀 Effective communication between primary and secondary care is crucial, but often challenging within the NHS. Our latest blog by our VP of Clinical, Dr Satya Raghuvanshi, highlights how inconsistent communication methods can hinder patient care and add unnecessary stress for healthcare professionals, as well as having system-wide impact. At Accurx, we're making strides towards seamless communication across care settings with tools like Accumail and Record View, which help connect different healthcare settings— from pharmacies to hospitals —ensuring that vital patient information is accessible and shared efficiently across Integrated Care Systems (ICSs) and Primary Care Networks (PCNs). By enhancing communication between staff and with patients, we not only improve patient coordination but also empower NHS staff with the tools they need to provide informed care. #HealthcareInnovation #Accurx #NHS https://lnkd.in/ewPGXRMj
The primary and secondary care interface: improving visibility for everyone involved in a patient's care | Accurx Blog
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What do the people want from the NHS? The NHS is for the people, by the people. As long as the public have an active voice in how their health service is run, the NHS will evolve. So what do the public want? According to recent surveys, the public have four main expectations from the NHS : 👉 Shorter appointment waiting times 👉 Easier appointment booking systems 👉 Improved access 👉 Better continuity I completely understand that these expectations require the backing and willpower of the government to fulfil them - so ahead of the general election whilst the NHS continues to be used as a political football I can only hope that somewhere these expectations are acknowledged. But how do my practice and I address these issues from a GP surgery perspective? 1️⃣ We have an open appointment system - the patient calls in and decides when they want to be seen AM/PM and which day . Less is more, and that's exactly how we do our appointment booking system at Elmtree 2️⃣ We 24/7 online booking - no more 8am morning bottleneck! 3️⃣ When given a choice, patients prefer seeing a GP and thus,a whopping 13 out of our 15 clinicians are general practitioners 4️⃣ Patients prefer continuity - we have built a system where patients get the choice of who they would like to see. Last year an NHS survey was done where practices were ranked on how much choice their patients get. The national average was around 50%. Ours was 90%. I’ve written longer posts detailing more specifically how we fulfil our patients’ expectations, feel free to check them out! But if you have any specific queries on how you can tailor your practice to improve your patient experience, book a call with me today! #NHS #primarycare #elmtree
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📢 Read all about it! New ECF blog post on the role of deliberative dialogue in helping to address the low public satisfaction ratings with the #NHS announced today
🌟 Thoughts on today's NHS report 🌟 In light of the recent report highlighting a decline in public satisfaction with the NHS, it's imperative that we explore innovative solutions to address this pressing issue. In our blog, Louise Bradley, healthcare lead at ECF, delves into the power of deliberative techniques in fostering constructive conversations to tackle the challenges faced by the #NHS. 👉 https://lnkd.in/gwaY35V6 With waiting times, staff shortages, and funding concerns looming large, it's clear that we need fresh approaches to drive positive change. Deliberative dialogue offers a structured and inclusive platform for stakeholders to engage in meaningful discussions, share perspectives, and co-create solutions aimed at enhancing patient satisfaction within the NHS. Here's a glimpse of what you'll discover in the blog: 🔍 Understanding Patient Perspectives 👩⚕️ Engaging Healthcare Professionals 🏛 Involving Policymakers and Government Representatives 🔒 Promoting Transparency and Accountability 🔄 Facilitating Continuous Improvement By embracing deliberative dialogue, we can pave the way for a more patient-centric healthcare system where every voice is heard and valued. Read the full blog post and join the conversation. Your insights matter. #NHS #PatientSatisfaction #HealthcareTransformation #deliberativedialogue
Deliberative Dialogue: A Prescription for Improving Patient Satisfaction in the NHS
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👴👵 As the healthcare landscape evolves, so do the challenges faced by our ageing population. The recent announcement highlighting“Health MOTs” in A&E to over 65s highlights that proactive health assessments are essential to reduce hospital admissions and enhance patient care. At Aire Innovate, we believe low-code solutions can significantly streamline this process. Our low-code platform, #AireSuite, enables rapid development of solutions tailored to the specific needs of healthcare providers. These solutions are automating patient data collection, facilitating real-time health monitoring, and integrating seamlessly with existing hospital systems. By reducing administrative burdens and enhancing data accuracy, we empower healthcare professionals to focus more on patient care and less on paperwork. Discover how Aire Innovate’s low-code solutions can transform healthcare delivery and improve outcomes for patients. Contact us: https://lnkd.in/e4QnbkXT https://lnkd.in/eCkTYuTm #HealthTech #LowCode #Innovation #Healthcare Fiona Costello Aire Logic Limited Michael Odling-Smee Kim Aspinall Mohammed Shamraze Amanda Pritchard Lee Davies Julian Hartley
What are ‘Health MOTs’ and who will get them? | ITV News
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