IT'S CUSTOMER SERVICE WEEK! Join us at African Resource Management as we celebrate the backbone of our business - YOU, our cherished customers! We promise to continue providing top-notch service, listening to your needs, and exceeding your expectations. What do you love about our service? Share your story! #CustomerServiceWeek #CustomerLove #ARMcelebrates #customerexperience #servicewithasmile #africanresourcemanagement t #customerfirst #thankyou
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In my 20+ years working in customer service and contact centres, I have heard some absolutely shocking things. Customers saying things to Customer Service Reps that would simply be unrepeatable here, that challenge your faith in humanity. It's only a minority of customers that behave like this, but abuse of frontline workers is getting more common. It happens more frequently than many companies realise, because of inadequate incident reporting. Today is Service With Respect Day, part of National Customer Service Week, which is organised by the Institute of Customer Service. The Institute's website sets out many practical steps that organisations can take to prevent and protect Customer Service Reps from abuse. https://lnkd.in/dkncKQnD
This quote by Maya Angelou highlights how, in today's competitive world, exceptional customer service is the key to standing out. Our Customer Service Management courses equip your team with the skills to provide personalised, memorable experiences that build lasting relationships and drive business growth. You can learn more here: https://lnkd.in/gFmGca8
CUSTOMER SERVICE WEEK 2024 theme: Above and Beyond. How far? Fine to do your very best but customer may want more- help outside work hours, your cell number, demand something that takes you out of the work area. Get clarity from management: Specific expectations for "above and beyond". #customerserviceweek
Passionate Procurement Expert | Customer-Centric Professional | Delivering Excellence in Customer Service
Tips for Customer Service Experts to Share with Customers Across Different Sectors🙏 For example, a message could be sent reminding customers that delivery and courier personnel often work in extreme weather conditions. Encourage customers to be considerate and understand that any delays are not the workers' fault, as they handle a heavy workload.♥️🙌 Please share your insights and help us advocate for those whose voices are often not heard. What other tips can customers be aware of ?? 🤔
COMMERCIAL MAILERS Learn how the Postal Customer Councils (PCC) can help your business grow!
The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In this Tuesday Tips: Why a sales presentation is not a debate. https://ow.ly/nYUk30sCU44
Here's our latest video on our Comprehensive Guide to IT Customer Service! Explore why it's critical to enhance customer service in IT. Learn services provided, top challenges and best practices, how success is measured, emerging trends and more!
Developing positive customer service experience for 6+years| Customer service professional
I just completed a course on customer service essentials
💬 24/7 Support for Ultimate Peace of Mind! With MSL’s dedicated customer service, you’re never alone in your logistics journey. Experience dependable support—join us today! 📩 Request your personalized quote here: https://bit.ly/3C1KKOF 🌟
Digital Marketer | Expert in Social Media Management, Content Creation & Graphic Design | Passionate about Sustainable Agriculture & Education.
2moHappy Customer Service week🎉