Our latest qualitative study interviewed customers who had recently had their vehicles repaired. Find out what mattered most to respondents and how you can improve your customer experience with our latest blog post: The Opportunities (and Potholes) from Roadside to Repair https://hubs.la/Q02V_vsq0
Agero, Inc.’s Post
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TRANSformation that PROduces results! Leader | Lover of people and their success | Podcaster
To improve customer satisfaction & experience in #transit we MUST know what’s important to the #customer! Don’t guess! Ask them! #voiceofcustomer #customerexperience #measurewhatmatters #TransDASH
It’s that time of year again! Day One of Voice of Customer surveys in San Antonio has arrived. Our dedicated team of surveyors are out riding the buses, ready to listen to VIA customers and gather feedback about their experiences. #voiceofcustomer #customerexperience #measurewhatmatters #TransDASH
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🚨 🚗 Here are statistics on the type of calls car washes are receiving! 🚗 🚨 This data, based on thousands of calls handled over the past couple of weeks, provides deep insights into customer behavior and trends. 📉 We even know why customers are canceling their memberships – and with this data, and our help, car washes can proactively retain customers depending on the cancellation reason. 💡 The best part? The majority of these calls can be automated using Hello Wash at a fraction of what car washes are currently paying for manual labor. Let’s chat about how we can help make your customer service more efficient, cost-effective, and data-driven.
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Helping truck drivers communicate, collaborate and execute loads with powerful mobile applications
So good to hear how our driver applications improve quality of life for drivers. Driver Choice is a powerful driver retention tool.
Check out our latest customer case study featuring The Boyd Companies and Wright Transportation! Discover their proven strategies for boosting driver retention and keeping your best drivers on board. https://lnkd.in/gkNb8Ju
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Unlock the secrets to boosting driver retention with our latest customer case study featuring Wright Transportation and The Boyd Companies! Learn how they keep their best drivers on board. https://lnkd.in/gkNb8Ju
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📞 Stay ahead with Car Wars’ Call Alerts! Designed to streamline follow-ups, these alerts bring essential call details directly to your inbox, empowering you to act fast and capture every opportunity. From customer insights to call coaching notes, you’ll have everything you need to make informed, timely decisions and deliver an exceptional customer experience. Ready to improve your response times and never miss a lead? Learn more about Call Alerts here - https://lnkd.in/gc_SuRme #CarWars #CallAlerts #AutomotiveSolutions
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Unlock the secrets to boosting driver retention with our latest customer case study featuring Wright Transportation and The Boyd Companies! Learn how they keep their best drivers on board. https://lnkd.in/ejZtgQA
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A cornerstone of customer service in this industry is understanding that each person has a different amount of knowledge when it comes to cars. Here's how to reach customers where they're at. https://ow.ly/5m2U50Rf1nX
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When speaking with our customers, we saw a common #auto total loss theme – delays are the biggest challenge. Click below to dive deeper into how streamlined texting communication is a game-changer in improving the #totalloss process.
Report: Accelerate Customer Satisfaction in Automotive Total Loss Claims
himarley.com
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What's your secret to addressing day-to-day dispatch challenges? We're sharing ours, spoiler alert: it includes efficient route planning and clear customer communication: https://lnkd.in/e--kcmEq #ServiceTitan #Dispatching
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Some great tips to help with your day to day dispatching challenges. Want to learn more about ServiceTitan and how we can help? Reach out to me today!
What's your secret to addressing day-to-day dispatch challenges? We're sharing ours, spoiler alert: it includes efficient route planning and clear customer communication: https://lnkd.in/e--kcmEq #ServiceTitan #Dispatching
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Business Intelligence Specialist
3wIt would be great if companies like agero provides their member customers a tyre inflator and jump starter free of cost. It will not just save lot of agero's money on such jobs but it will also enhance the customer satisfaction/ retention.