In keeping with AIB’s purpose of empowering people to build a sustainable future, we have upgraded all our ATMs with increased functionality for people who are visually impaired. All ATMs and cash and cheque lodgement machines now deliver voice guidance functionality for cash withdrawals, balance enquiries, mini statements and PIN services. All customers need to do is insert their headphones into the device. Barry O’Donnell, volunteer advocate from Voice of Vision Impairment said “In a world that is becoming increasingly inaccessible, this will be a game-changer for our independence. AIB heard our voice, and the installation of the AIB accessible ATMs with voice guidance is an important milestone for visually impaired people in Ireland. Thanks again for making accessibility a reality and as an end-user, it’s excellent to have access to extra features.”
Head of Banking and Financial Services Ireland
2dAndrew McFarlane this is a wonderful initiative. Congratulations to AIB. I was unlucky to lose sight in my right eye over 20 years ago. ATM’s were always an issue for me personally. This will make a change. I will be testing it tomorrow.