Where training meets transformation. By nurturing essential skills, imparting knowledge, and fostering the right attitude, we aim to elevate the New Air India Group.
NG Juli, DVP Cabin Crew Operations, Air India, elaborates on how the Academy is designed with purpose-built rooms where our crew learn everything from makeup and fine dining etiquette to walking with elegance and serving with grace.
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Training is very important in the cabin crew job because not only it gives crew the skills, the knowledge, it also frames the mindset. Here are the training center. There are special rooms that are meant for different phases in training. For example, the grooming rule, where crew are trained how to put on the hairdo, makeup, where the uniform with pride. We also provide lots of skills training, for example even. Table etiquette, fine dining, food, serve different cuisines. Also in deportment, how the crew walk and not just serve a passenger but with poise and grief.
