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If you want to learn more about how to navigate e-commerce, retail, and customer journeys in the digital world, watch the full webinar from the below link.

Three keys for customer centric support: ✅Data ✅Integration ✅AI Read the highlights of our recent webinar on providing seamless customer experience that drives sales and loyalty. 🤝

Ecommerce Customer Journey in 2024: A Data-Driven Odyssey(PART-4) # Cracking the Code: Finding Hidden Treasures *The Power of Data in the Customer Journey The main points of contact for the customer journey in 2024 have been examined. Let's now embrace the power of data to obtain valuable insight at each step! $Bringing Product Discovery to Light: a) Data unveils hidden gems: We can tell which social media platforms and search phrases are drawing in the most users. b) Targeted marketing:With targeted marketing, companies may maximize the impact of their campaigns by adjusting them to the most efficient media. $Optimizing the Research Phase: a) Website behavior analysis: We can find areas for improvement by looking at how users interact with product pages. b) Content and Reviews: This may entail determining whether there are sufficient, excellent photographs, descriptive text, and attention to any issues brought up by customers. $Constructing a Smooth Checkout Process: a) Data helps detect bottlenecks: Long forms or few available payment methods are examples of obstacles that might be found in the checkout process. b) Streamlining for success: Streamlining to achieve success Cart abandonment can be considerably decreased by streamlining the checkout process with features like guest checkout and providing different payment methods. $Building Durable Loyalty: a) Finding possibilities for upselling and cross-selling: Post-buy behaviour and customer satisfaction surveys can help identify chances to suggest complementary items or services to customers after their first purchase. b) Identifying product issues: Problems with product quality or sizing may be found by analysing return data, which enables companies to take remedial action and raise consumer satisfaction. To put it simply, data gives organisations the ability to fully understand the client experience rather than merely see it. Businesses may improve every touchpoint and create more enduring, genuine client connections by utilising these information.

Shifting focus from acquiring new customers, it’s time to strengthen relationships with the ones already shopping with you. This holiday season, utilize AI to boost customer retention without relying on discounts. Ready to see your retention rates soar this season? https://lnkd.in/gJiJZDPn #AIatwork #CustomerRetention #EcommerceAI #Personalization

🤩 Title: How RetailMeNot Uses Alchemer Digital to Drive Product Feedback and Connect with Customers Summary: RetailMeNot, one of the largest coupon and savings sites in the U.S., has been an Alchemer Digital (formerly Apptentive) customer since 2015. After successfully using Alchemer Digital products within their mobile app, RetailMeNot identified a gap in their web experience. They needed a reliable third-party solution to collect better customer feedback on their website. 👉 Here’s how RetailMeNot leveraged Alchemer: ⏰ Quick Responses: Within the first three days of Alchemer going live, RetailMeNot received over 3,000 responses to their initial Net Promoter Score (NPS) survey. 📈 Detailed Insights: Alchemer allowed RetailMeNot to gather not only feedback from web customers but also detailed product feedback from niche customer groups. 🙋♀️ Customer Preferences: An overwhelming majority of RetailMeNot’s customers expressed a preference for advanced notice of sales and promotions, with 82% favoring more than a day’s notice. 🚗 Driving Decisions: Insights from Alchemer helped RetailMeNot make informed product decisions, engage with customers, and shape their promotional marketing strategies. Ongoing Use: RetailMeNot continues to utilize Alchemer Digital products to gather feedback, enhance loyalty, and ultimately increase customer retention. To explore this case study further, you can read the full details here: https://lnkd.in/g9zgindW Discover how RetailMeNot maximizes customer engagement with Alchemer! 🛍️

Improve Your Online Store Performance with Chatbot Chronicles! Explore how online sales will develop in the future by reading our most recent blog, "Chatbot Chronicles: Unleashing the Power to Boost E-commerce Sales." Learn how chatbots can increase conversions, improve workflows, and revolutionise customer engagement. Are you prepared to change your company? To learn more, click this link: https://lnkd.in/dy59iy7N #ChatbotMagic #DigitalMarketing #BoostSalesNow

How to Reduce Customer Churn in Your Online Business 🤷🏻♂️👨🏻💻📈 In the world of online business, customer retention is key. Acquiring new customers can be costly, so keeping your existing customers happy should be a priority. Here are some strategies to help you reduce customer churn and increase loyalty 🚀 ✅ Personalized Experiences: Tailor your product recommendations, offers, and content to your customers' preferences. Tools like AI and data analytics can help you understand their behaviors and needs better. ✅ Well designed user Interface creates better user experience, higher user engagement rates and ultimately more loyal customers. ✅ Outstanding Customer Support: Be accessible! Offer multi-channel support (live chat, email, phone) and resolve issues quickly. Happy customers stay longer. ✅ Loyalty Programs: Reward your most loyal customers with exclusive discounts, early access to new products, or points systems. It keeps them coming back! ✅ Engage Proactively: Regularly check in with your customers through feedback surveys or personalized messages. Addressing concerns early on can prevent dissatisfaction. ✅ Simplify the Customer Journey: A seamless user experience, from browsing to checkout, reduces friction and keeps customers from abandoning your service. ✅ Data-Driven Recommendations: Use customer data to personalize product recommendations, emails, and offers. Personalization helps create a more engaging shopping experience. How are you keeping your customers loyal? Drop your strategies below! 👇 Eugene D. OrderEye Harsh Singh Shanmuga Boopathy Ankit Sharma Mayank Narula ANKIT GUPTA Aman Kumar Alok Singh Anupam Pathak Shreesh Mishra Vishal Singh Raj Vardhan Singh Amrender Singh Anurag Thakur Niele Hewett Araga Dominic Christabel A, MBA Vaibhav Panwar #CustomerRetention #EcommerceTips #ChurnReduction #LoyaltyPrograms #CustomerExperience #OnlineBusiness

🚀 Transforming Sales with Smart AOV Strategies! In sales, every customer interaction is an opportunity to enhance value. Discover how adjusting your approach to Average Order Value can lead to better customer retention and higher profitability. Our guide provides insights into using personalization and loyalty programs effectively to increase sales per transaction. Check it out and start applying these tactics in your sales strategy today! [ https://hubs.li/Q02tkX000 ] #SalesTips #EvolvAI #RevenueGrowth #AOVEnhancement

Transform your eCommerce with AI-powered customer engagement, enhancing personalization, and building stronger customer relationships... #aipowered #aipoweredbusiness

https://lnkd.in/gK-9_yf8 In a competitive digital economy, customer personalization can be a game-changer, helping businesses forge stronger connections and stand out amidst rivals.