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akoova

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When serving as CTO at a major online retailer, our CEO & Co-Founder Osvaldo Spadano experienced first-hand the frustration of traditional hosting providers, including navigating time-wasting ticketing systems while trying to fix time-sensitive ecommerce issues. “Communicating via ticketing systems was ineffective for problem-solving or collaboration. Waiting for responses felt like a black hole of inefficiency. I knew there had to be a better way.” Out of this belief, Akoova was born. At Akoova, we don’t hide behind ticketing-systems. We collaborate closely with our supreme clients via a dedicated Slack channel, proactively identifying and solving problems. We foster genuine and trusted partnerships with our clients, understanding their business, their strategies, their challenges. Say hello to K-Support, our exclusive client support methodology for Magento / Adobe Commerce cloud hosting: • Collaborative partnership • Proactive problem-solving • Direct access to senior engineers • Advanced monitoring Our clients say it best. When asked what he likes the most about working with Akoova, David Knowles, CTO at our highly-valued client Big Bus Tours, said “Apart from the service Akoova provide – very much the people. Throughout the engagement, the team have been fantastic. From the very early days to the late nights when the inevitable happens and there is an issue. Their passion is obvious.” Head to our website to learn more and find out how our transparent approach to communication can transform the way your Magento / Adobe Commerce hosting is managed: https://lnkd.in/ex2nA3ze #Magento #ecommerce #retail

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