Alex Kracov’s Post

CEO and Co-Founder at Dock

9mo Edited

Super excited to launch Dock Reports. Dock now has four built-in reports that give you a bird’s eye view into customer engagement across sales and onboarding: 📊 Client Engagement: How actively are customers engaging with your workspaces? 👩💻 Team Usage: How actively is your team using Dock? 💸 Sales Impact: How is Dock impacting your sales pipeline, close rates, and time to close? ➡️ Implementation Status: How long are customer implementations taking? So now you can get a much better idea of how well you’re multithreading accounts and engaging customers, who your most active champions are, and how Dock's impacting your business. Really excited to hear what you think!

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Transcript

Hey, everybody. It's Alex from Dock today. I'm excited to walk you through Dock reports. So with Dock, reports were giving revenue leaders a bird's eye view into all the different analytics that captures across your sales deals, customer onboarding deals or however else you're using Dock. So on this first tab, we're showing your client engagement across all of your different workspaces. So we'll show you the number of views that all your clients have viewed in Dock, the number of actions your clients have taken, the number of unique clients per workspace that that I've checked out the workspace whether it's for a sales deal onboarding plan. Or however you're using it will show you your your views overtime and then we'll show you a master list of all of your most engaged clients and how often they're using it, how often they're taking action, they're last interactions and more. On the second tab here we'll show you kind of how often your teams using Dock. We'll show you a nice chart of workspaces created over time, workspaces by owner. And then this next report is actually my favorite. So we have the sales impact report where we're basically taking your CRM data right in this case Salesforce and taking and combining that with with Dock. You know and so here we're basically showing you all of the impact that Dock has had on your sales cycle. So and this example Dock has touched 10 total opportunities that have accounted for 3 million in pipeline. Three of those are still active, which account for 520 K in pipeline. Dock has helped this company win 6 opportunities which account for 2. 5 million in revenue and then sanely high close rate and days to close. Sorry for the, the bad fake data, but hopefully you kind of get the idea and what we're trying to do with Dock is give you a better sense of OK, how are your clothes. Close rates changing as you use doc, are we shortening your time to close and really keeping us honest on how we're actually impacting your own sales cycle down here we'll show you kind of opportunities by owner so you can kind of get a breakdown for each person and their days to close and close rates and all that information. And at the bottom of the report, we'll show you how engage your buyers are in your sales cycles. And so this is data that you can't get out of a CRM. You have to do this through digital sales rooms. And so you can see basically how often buyers are viewing your digital sales rooms, how many times are taking action. How well your multithreading accounts, which is probably my most favorite analytics in in this whole report, right. We can actually tell you how deeply you're multithreading those accounts and then we'll again, we'll show you kind of a table of all the most engaged buyers. The last report here is around implementation status. And so within Dock, we can help you better track and look back on the success of your different implementations. And so you can see in this example, there's been 3 total implementations. One of them is still active, two have been completed. The average time to completion is 48 days. 50% of them are getting completed on time. And then you can also track again by owner and then track your customer engagement. So that's stock reports. There's a lot of different functionality in here that we're really excited. For you to explore and get a better sense of how Dock is actually impacting your business and get a sense of how well you're doing at engaging your buyers and customers.

One-man product-led content band • Content @ Dock • Community @ Superpath

9mo

Where can I get some of those 100% close rates 😏

Austin Hughes 🤝

Austin Hughes 🤝

Co-Founder & CEO @ Unify | A canvas for generating pipeline

9mo

This is awesome Alex 🙌

Christian Corbin

Christian Corbin

GTM @ Dock

9mo

😮💨😮💨

Best Place to Work maker at Lattice

9mo

🔥

Shivam Kr Sharma

Shivam Kr Sharma

I help SaaS products book 3-4 meetings a day. Successfully produced $400k Explainer & SaaS Product Videos.

9mo

Nice work Alex Kracov

Natalie ★ Peled David

Natalie ★ Peled David

GTM Excellence | Senior Revenue Leader | Sales | Strategy | MBA | Force-Multiplier

9mo

Brittany Soinski

Brittany Soinski

Captain of Onboarding Awesomeness | Video Visionary | Loom Fan Girl

9mo

SO excited about this! Huge! Thank you!

Data Migration Lead at Walla

9mo

This is exciting Alex!!!

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Alex Kracov

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