⭐ We start October with a AI Success Story⭐: Glico Reducing Inquiry Response Time by 30% Imagine facing constant challenges with back-office inefficiencies and employee support — fragmented information spread across multiple systems and employees struggling to find what they need. That was the reality for Glico, a leading global Food & Beverage manufacturer. But everything changed when they introduced Allganize’s AI assistant, ‘Alli’. The impact has been incredible: ✔️ 31% fewer telephone and email inquiries to the service desk ✔️45% boost in service desk efficiency ✔️Over 3,000 employee queries automated every month ✔️Non-technical staff now easily create and manage FAQ data ✔️Seamless integration with existing knowledge bases, offering real-time updates Glico’s journey with Allganize is a testament to the transformative power of AI in streamlining operations and boosting productivity. As Ami Wakabayashi, Director of Technical & Data Management at Glico, shared, “The quick and successful introduction of Alli enabled us to achieve our original goal of 30% reduction in costs by the service desk.”At Allganize, we’re proud to be part of Glico’s success. If you’re looking to transform your business processes and improve efficiency, let’s explore how AI can make it happen: https://bit.ly/3zHkvMG #AI #Automation #BusinessEfficiency #BackOfficeOptimization #CustomerSuccess #Allganize #Glico
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