AlpineAI’s Post

Power of AI is really developing.With the right usage, can make it easier for your business to increase your sales. Address your different high end clients with their preferred language and influence them. Eventually, profit shall follow 😎 Great example of using AI Matthew Wilkins #heygen #ai #BizGroup

It's incredible where technology is going, and the speed in which it is changing! That's why it's important to jump on the train early. An impressive demonstration by Biz Group on the power of AI, showcasing their capabilities. #ai #technology #automotive #lamborghiniuae #ultimatemotors #language #artificalintelligence #learning #training

By structuring our Luxury Private Jet business to bring folk in seven of the world’s most populous regions, to the Caribbean, we are addressing a Total Area Market of some 2.2 billion persons of which the top 1% represents 22 million. We aim to capture just 3% of that number annually with our niche service. . Apparently we are going to need 48 aircraft not 21 🤔 … if we are going to transport 660,000 folk from 28 cities in 7 regions, to and from the Caribbean each year, eventually, by 2035 😉 . This business model is beginning to look better and better thanks to the AI LLMs at “R.AI.2023”. 👍

Call for Book Chapters on “Impact of AI and Tech-Driven Solutions in Hospitality and Tourism” In today's fast-paced world, AI and technology are revolutionizing every aspect of our lives, and the hospitality and tourism industry is no exception! From personalized guest experiences to efficient management systems, the possibilities are endless. If you're conducting cutting-edge research, implementing innovative solutions, or have insightful perspectives on how AI and tech are shaping the future of hospitality and tourism, we want to hear from you! Submission Guidelines and details: https://lnkd.in/eNZCSbt3 Let's pave the way for a smarter, more efficient, and more personalized future in hospitality and tourism together! 

Call for Book Chapters on “Impact of AI and Tech-Driven Solutions in Hospitality and Tourism” In today's fast-paced world, AI and technology are revolutionizing every aspect of our lives, and the hospitality and tourism industry is no exception! From personalized guest experiences to efficient management systems, the possibilities are endless. If you're conducting cutting-edge research, implementing innovative solutions, or have insightful perspectives on how AI and tech are shaping the future of hospitality and tourism, we want to hear from you! Submission Guidelines and details: https://lnkd.in/eNZCSbt3 Let's pave the way for a smarter, more efficient, and more personalized future in hospitality and tourism together!

The implementation of AI in front office setup of hotels have wide implications for enriching for end user experience of guests.There is scope for personalised services being offered and campaigns being created for the user, along with chatbots for customers to ask repetitive questions. In my internship experience as a front office intern, 70% of the questions from the customer were mundane or repetitive in nature but that can change with the help of an AI chatbot. As I was reading through the below Infosys report on AI and Hospitality I realised the vast areas that AI will affect the system and how it will end up being the best side kick for personnel involved in Concierge, Housekeeping and front desk as they are the human contact that guests most often get in contact with. The biggest problem is the availability of good data that AI can use to create unique user experience and the privacy laws that would affect collecting user data from social media handles and various review sites to determine what are the best points about their reward system and what are deal breakers. If you want to read the Infosys report you can access it at: https://lnkd.in/g54GEtRM #hospitalityindustry #infosys #Frontoffce #AI

Artificial Intelligence (AI) is revolutionizing the way shore excursions are planned and executed in the tourism industry. Small tour operators, who may not have the resources or manpower of larger companies, are particularly benefiting from the use of AI in their operations. One of the main advantages that AI provides to small tour operators is the ability to streamline and automate various aspects of their business. From managing bookings and reservations to providing personalized recommendations and itineraries to customers, AI can handle many tasks that would otherwise require a large team of employees. AI-powered algorithms can analyze customer data and preferences to create customized excursions that cater to the specific interests of each individual traveler. This level of personalization not only enhances the customer experience but also increases the likelihood of repeat business and positive reviews. Additionally, AI can assist with pricing optimization, resource allocation, and scheduling, allowing small tour operators to maximize their efficiency and profitability. By leveraging AI technology, tour operators can make data-driven decisions that help them better manage their operations and resources. In conclusion, the use of AI in shore excursions tourism provides small tour operators with a competitive edge in the industry. By harnessing the power of AI technology, operators can improve their operational efficiency, enhance the customer experience, and optimize their business processes.

AI and robots are the future of luxury hospitality. They'll have a huge impact on back-of-house operations: Cleaning Laundry Dishes Waiting tables Etc In fact, it's common to see robots serving tables here in APAC—I've seen them in Singapore, Malaysia and elsewhere. What does it mean for humans who work in these positions? → I don’t think they’re all getting laid off → Robots are being implemented WITH humans → These workers will transition to roles that focus on guest interaction and service, aligning with the hospitality industry’s core purpose Employees will be more satisfied with their time spent working because they will be doing what they enjoy, directly interacting with guests, benefiting everyone involved. How do you think predictive AI could transform your approach to guest service?

Should we fear Artificial Intelligence being used to carry out the more monotonous tasks in our lives? The human touch, our people power and ingenuity, is not going away. In some hotels AI is already being used for the likes of booking systems, tuned to intuitively get it right for guests. Read more in Housekeeping Today UK: https://lnkd.in/e_MXfQMU

In Philip Kotler’s 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝟰.𝟬, there’s a beautiful contrast he highlights: in this age of AI, 𝒎𝒂𝒄𝒉𝒊𝒏𝒆𝒔 𝒂𝒓𝒆 "𝒄𝒐𝒐𝒍," but inherently, 𝒑𝒆𝒐𝒑𝒍𝒆 𝒂𝒓𝒆 "𝒘𝒂𝒓𝒎." And it’s true—while technology fascinates, human connection captivates. Take the story of the hotel in Japan that tried to automate everything by 𝗿𝗲𝗽𝗹𝗮𝗰𝗶𝗻𝗴 𝘀𝘁𝗮𝗳𝗳 𝘄𝗶𝘁𝗵 𝗿𝗼𝗯𝗼𝘁𝘀 at all customer touchpoints. Sounds futuristic, right? But it was a 𝘁𝗼𝘁𝗮𝗹 𝗳𝗮𝗶𝗹𝘂𝗿𝗲. Customers were dissatisfied, complaints skyrocketed, and ultimately, all the 𝗿𝗼𝗯𝗼𝘁𝘀 𝘄𝗲𝗿𝗲… 𝗳𝗶𝗿𝗲𝗱! (Yes, perhaps the first-ever "robot layoffs"—wink wink). It turned out that guests craved human interaction, and the hotel had to turn back to humans for a successful guest experience. Recently, I heard about a hotel in Bangalore that installed a screen at the reception for a virtual check-in. At least the actual receptionist was there—virtually. It’s still uncertain whether this experiment will succeed, but the hospitality industry shows time and again that no tech can replace the 𝘄𝗮𝗿𝗺𝘁𝗵 𝗼𝗳 𝗮 𝗵𝘂𝗺𝗮𝗻 𝘁𝗼𝘂𝗰𝗵. The perfect example is 𝗥𝗶𝘁𝘇-𝗖𝗮𝗿𝗹𝘁𝗼𝗻, where staff are empowered to resolve customer issues with up to $2000 on the spot. In one instance, a child lost a beloved toy on the property, and within an hour, the hotel bought a nearly identical toy to calm the child down. These 𝗹𝗶𝘁𝘁𝗹𝗲 𝗴𝗲𝘀𝘁𝘂𝗿𝗲𝘀 are what make people warm towards other people—𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗺𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗰𝗮𝗻’𝘁 𝗿𝗲𝗽𝗹𝗶𝗰𝗮𝘁𝗲. I’m not against embracing new technologies—far from it! But in industries like 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆, 𝘁𝗵𝗲 "𝗽𝗵𝘆𝗴𝗶𝘁𝗮𝗹" (physical + digital) approach seems to be the way forward. The blend of tech and human interaction is key to creating experiences that make customers come back time and again. 𝗛𝘂𝗺𝗮𝗻 𝘄𝗮𝗿𝗺𝘁𝗵 𝗶𝘀 𝗶𝗿𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗮𝗯𝗹𝗲, and in hospitality, it's what makes all the difference. 😊 #Marketing4.0 #CustomerExperience #HumanTouch #HospitalityIndustry #AIAndHumans #Phygital #RitzCarlton #TechnologyWithHeart #CustomerCare