altavia.odg’s Post

🔑 𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲 𝐟𝐫𝐨𝐦 𝐎𝐮𝐫 𝐑𝐞𝐜𝐞𝐧𝐭 𝐑𝐨𝐮𝐧𝐝𝐭𝐚𝐛𝐥𝐞: 𝐁𝐥𝐮𝐫𝐫𝐢𝐧𝐠 𝐋𝐢𝐧𝐞𝐬, 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬 At our first roundtable event, 𝑩𝒍𝒖𝒓𝒓𝒊𝒏𝒈 𝑳𝒊𝒏𝒆𝒔, 𝑩𝒖𝒊𝒍𝒅𝒊𝒏𝒈 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔: 𝑻𝒉𝒆 𝑬𝒗𝒐𝒍𝒖𝒕𝒊𝒐𝒏 𝒐𝒇 𝑯𝒐𝒔𝒑𝒊𝒕𝒂𝒍𝒊𝒕𝒚 𝑹𝒆𝒕𝒂𝒊𝒍, we explored the dynamic convergence between hospitality and retail. One of the most powerful insights came from the discussion on how modern consumers crave experiences that go beyond transactions. They seek connections, emotions, and stories that resonate long after they leave a space. As we shared thoughts on crafting these multi-layered experiences, one clear theme emerged: the future belongs to those who seamlessly blend the comfort and warmth of hospitality with the innovation and functionality of retail. It's not just about creating a space, it's about creating a #journey. A big thank you to all the industry fellow who joined us. Your perspectives are reshaping how we think about design and customer experience. This is just the beginning of many more conversations to come. 🌐: www.altavia-odg.com #AltaviaODG #FutureOfRetail #RetailTrends #HospitalityRetail #CustomerExperience #RetailDesign #ExperientialDesign #InnovationInRetail #BlurringLines #IndustryInsights #RoundtableDiscussion ALEC FITOUT AMPHORA Ennismore Tom Gilmartin Robin Rossi Marta González F. ALTAVIA

To stay ahead in the world of luxury CX, brands need a complete view. That’s why our 3-Lens Approach considers three essential perspectives: customers, teams, and experts. By examining challenges through these lenses, we uncover hidden nuances and connections, addressing issues at the root rather than just the symptoms. Swipe through to discover more and contact our CX Consultants today. Link in comments! #CXG #CX #Customerexperiencegroup #customerexperience #consulting #cxstrategy #luxurybrands #luxury

What does the kitchen of the future look like? According to Florian Degenhart, Head of Innovation at nobilia-Werke J. Stickling GmbH & Co. KG, it is all about 𝗵𝗲𝗮𝗹𝘁𝗵 𝗮𝗻𝗱 𝘄𝗲𝗹𝗹-𝗯𝗲𝗶𝗻𝗴! 🍎 As a leader in flexible kitchen systems, Florian is seeing a growing demand for designs that support a healthier lifestyle, both in function and feel. In the latest episode of Spot.on, we explore how our collaboration with Nobilia is shaping this exciting trend and how our innovations are helping to elevate customer satisfaction. 💡 Curious to know more? Watch the full conversation below! 👇 #WeMoveTheWorld #DesignTrends #SpotOn

Crafting Better Retail Experiences with Hospitality Design https://ow.ly/TH3F30sAF8r

Going through an articulation of challenges/opportunities through this 3-lens approach is so powerful. I remember a recent project; one of the topics was Clienteling. - What customers are "expecting" from Luxury brands is not always... - What luxury brands have in mind when designing a strategy to build loyalty... - And is very often far from the motivation and skills of Advisors ! Analysing these three perspectives is key to building a relevant and impactful roadmap and the associated Goals and KPIs. Happy to discuss with you if you believe your projects require this 3-lens approach!

Are you looking to take your retail space to the next level with creativity and originality? Designing a custom retail environment gives you the chance to create a memorable and inviting atmosphere that truly stands out. Discover innovative ideas to revamp your retail space using technology and sustainable materials, making it more interactive and appealing. Dive into our newest blog post where we delve into ten inspiring concepts to elevate your retail space and leave a lasting impact on your customers. #RetailDesign #TenantImprovements

Rich and complex : so is the Department Store universe. Our study revealed that overall positive word of mouth is high but excellent customer feedback is subpar to stand alone boutiques ❓How can Department Stores leverage their unicity to deliver #customerexperience excellence ❓

In the new episode of Retail: Recorded, Anjee Solanki catches up with Claudia Humphrey. They explore the importance of balancing functionality & aesthetics in retail design and discuss how brands are creatively integrating sensory experiences. Listen here: https://ow.ly/YrtP50TpXi6

A guest's experience should never be taken for granted. Every space and touchpoint matters. From C-stores to luxury goods, details matter. https://lnkd.in/eB6xTGBt

Are you making the most of your locker space? 🤔 Ankita Kamble one of our leaders and Koloni's user experience designer talks about MODES. With the Modes feature, transitioning between functionalities is a breeze, making user interactions effortless. 🔒 Flexible Functionality: Lockers can adapt to various needs on the fly. Whether it's storing luggage during the day, handling parcel deliveries at night, or providing service pick-up options. 💼 Streamlined Operations: Koloni Modes centralizes locker management, allowing you to control and monitor all locker activities from a single interface. This streamlined approach saves time, reduces complexity, and minimizes operational overhead. 🌐 Enhanced User Convenience: Users can effortlessly access lockers tailored to their specific needs, whether it's storing personal belongings, picking up packages, or accessing services. This user-centric approach enhances satisfaction and promotes positive interactions with your facility. Join the Koloni team in reimagining locker experiences for the modern world. Reach out today to learn more and embark on your journey towards smarter locker management and superior user experiences. #SmartLockers #UserExperience #SeamlessExperience