AMP Bank’s Post

Businesses and individuals were left frustrated 😠 on the last Friday of the month, when several banks were affected by glitches that delayed their 💸 payments, including monthly salaries. When glitches hit, clear communication with customers is essential, whether that’s online 📧 or in branch. And in fact, you may be surprised to learn that 45% of Gen Z consumers would not open a primary bank account with a branchless bank. Verint helps you deliver enterprise-wide benefits that break down the walls between the contact centre, the branch 🏦 and other parts of the business. https://lnkd.in/ea6VdN7R #CX #Banking #CCaaS #CXAutomation

Businesses and individuals were left frustrated 😠 on the last Friday of the month, when several banks were affected by glitches that delayed their 💸 payments, including monthly salaries. When glitches hit, clear communication with customers is essential, whether that’s online 📧 or in branch. And in fact, you may be surprised to learn that 45% of Gen Z consumers would not open a primary bank account with a branchless bank. Verint helps you deliver enterprise-wide benefits that break down the walls between the contact centre, the branch 🏦 and other parts of the business. https://lnkd.in/eMN4pHa5 #CX #Banking #CCaaS #CXAutomation

Work and personal tasks should not happen on the same computer! Make sure your company has a CLEAR policy that everyone knows surrounding what’s acceptable and what isn’t. Banking, shopping, etc. should only happen on an employee’s personal computers that is secure. #techtip #technology #onlineshopping #banking #digitalbanking #CMIT #Orlando

Businesses and individuals were left frustrated 😠 on the last Friday of the month, when several banks were affected by glitches that delayed their 💸 payments, including monthly salaries. When glitches hit, clear communication with customers is essential, whether that’s online 📧 or in branch. In fact, you may be surprised to learn that, 45% of Gen Z consumers would not open a primary bank account with a branchless bank. Verint helps you deliver enterprise-wide benefits that break down the walls between the contact centre, the branch 🏦 and other parts of the business. https://lnkd.in/e6WSDjgc #CX #Banking #CCaaS #CXAutomation

The #digital age has brought about the possibility of transformative experiences, bridging geographical and infrastructural gaps in #banking, but care must be taken to protect the human touch.

Work and personal tasks should not happen on the same computer! Make sure your company has a CLEAR policy that everyone knows surrounding what’s acceptable and what isn’t. Banking, shopping, etc. should only happen on an employee’s personal computers that is secure. #techtip #technology #onlineshopping #banking #digitalbanking #Panurgy #NewJerseyIT #NorthCarolinaIT #NewYorkCityIT

Building Meaningful Relationships in Banking... And Beyond: The Foundation for Long-Term Success 🤝 In banking, it's not just about the numbers. It's about the relationships you build. Whether you're working with businesses, individuals, or entire communities, strong relationships are the key to success in the banking world. In my experience, the most successful partnerships in banking (and life) are rooted in trust, mutual respect, and a shared commitment to the financial health and success of those we serve. Why Meaningful Relationships Matter! > Trust as a Pillar: The foundation of any strong banking relationship is trust. Whether it's with clients, colleagues, or community partners, trust ensures open communication and a deeper understanding of needs. > Personalized Solutions: Knowing your clients and their goals allows you to offer customized solutions that fit their unique circumstances, whether they're managing personal finances, building a business, or planning for the future. > Collaboration & Support: True relationships are built on collaboration. A great banker doesn't just provide financial products - they become a trusted advisor, supporting clients through both the highs and the lows. > Community Impact: Banking isn't just about transactions; it's about creative positive economic ripple effects. By building relationships in your community, you help ensure that local businesses, families, and municipalities thrive. As a banker, and an engaged civilian, I have the privilege of working with all types of agencies and entities. Each relationship is unique, but all require the same core values: integrity, respect, and commitment. Whether you're working with a small business owner or a multi-generational family, understanding their unique goals helps forge deeper connections. 📈 The impact is clear: A trusted relationship leads to stronger customer loyalty, more referrals, and ultimately, sustained business growth. Building meaningful relationships is how we turn simple transactions into lasting partnerships that benefit both the client and the banker - and ultimately, the entire community. #Relationships #Banking #NewHampshire #BizDev #Trust #CommunityGrowth #FinancialHealth #Networking

What's in the box, you ask? Just good things. And you will learn what they are soon! Only 3 DAYS until Jack Henry Connect, so get ready for Sameer Jain and David Krzic to make the big reveal! #jhconnect #banking #integrations #CreditUnions #EdgeNow #EdgeConnect

Work and personal tasks should not happen on the same computer! Make sure your company has a CLEAR policy that everyone knows surrounding what’s acceptable and what isn’t. Banking, shopping, etc. should only happen on an employee’s personal computers that is secure. #techtip #technology #onlineshopping #banking #digitalbanking #usbusinessystems #michigan #indiana

Branch Bankers in a Digital World: The Secret Weapon We Didn’t Know We Needed! While our digital banking team is busy building the future, branch bankers are here to remind us that sometimes, people just want a friendly face who can help without saying, “Please refer to our FAQs”. We know the customers who still come to the branch (and it’s not just for free AC!). Branch bankers get why people prefer a chat over a chatbot and a handshake over an “enter your OTP.” We are the unsung heroes of digital transformation, bridging the gap between apps and actual people! So if you want digital banking that doesn’t forget the human touch.. look no further. Hire us, and let’s keep banking real! #DigitalBanking #CustomerExperience #HireUs