Fresh, free research from Analysis.Tech! Assessing the APA Hype A decade ago, Robotic Process Automation (RPA) generated significant hype that drove rapid growth for RPA vendors. Despite many critics dismissing it as little more than screen scraping with scripting and macros. RPA vendors promised to replace established technologies like digital process automation (DPA) in automating sophisticated processes. However, RPA ultimately proved most effective for task-specific functions, such as document processing, rather than full-scale business process automation. The reality is that RPA works best when integrated with DPA and low-code development platforms as part of a comprehensive automation strategy. Today, Agentic Process Automation (APA) follows a similar path, offering great promise that’s amplified by mushrooming hype. Drawing lessons from RPA's journey, it's crucial to evaluate APA with a realistic perspective. APA's use cases significantly expand beyond those of RPA but, customers still need to carefully assess APA to maximize business value, mitigate potential risks, and support broader automation goals. 1. APA Hype and RPA's Cautionary Tale 2. Task-Focused for the Time Being 3. Probabilistic Outcomes: Great Power & Responsibility 4. Part of an Overall Process Strategy 5. Recommendation: Assess APA Within an Overall Process Strategy Rob Koplowitz Dave Marcus Francis Carden Ryan Duguid Get the report at: https://lnkd.in/gMJHFGSN
