Andrew Parshukov 🐟’s Post

🍔 Discover 22 Insider Restaurant Hacks That'll Save You Tons! 💰 From free kids' meals to Groupon steals, these tips will help you dine out without breaking the bank. 💳 Check them out and let us know if we're missing any. https://lnkd.in/gSPWCRXt

Here are some things I have reminded myself recently that I openly share with others, especially for those who have felt discouraged or frustrated. - Displacements are not about you - it is not your fault. It is a business decision.  - What is meant for you will not pass you by.  - Your desires desire you. - Stop looking at what others are ordering from the restaurant menu. They are at a different restaurant. It’s time for YOU to go sit down at the restaurant and order what YOU want off the menu, and enjoy the meal.  - Is something not happening on your timeline? Say thank you. Actually, I congratulate you on it. You know why? Because what is coming your way is so big that it needs time to become ready for you to receive it. - Your story is not supposed to look like anyone else’s.  - Focus on what is going well. How many of you have a list of what isn’t going well? Throw it out and start focusing on what is going right - and when you do, more of that will come. - When it feels like everything is crumbling, you can take what has crumbled and build a better foundation from it. #inspireothers #personaldevelopment #motivation

6 years in the restaurant industry, something I heard all the time was “the customer is always right”. It’s something that honestly drove me nuts because it’s not true 😅 But you can’t just go around telling people they’re wrong as your customer service approach, so I had to learn how to make the guests feel seen and heard while also finding a solution to whatever problem arose. In the restaurant world, servers are typically given a set of tables that you were to cover but if necessary, you could be assigned a table outside of your section. This happened to me often. The first time it happened to me, I wasn’t told that the table outside of my section was mine but the guests were told that I would be taking care of them. They watched me walk by them for 10 minutes. Understandably, they were very upset. They told the manager, that I had intentionally ignored them. This was not true. I had 2 options: explain to the guests why they were wrong or apologize for their wait and through my actions, give them the best service I could. I chose the latter and that family came back to see me regularly for the next 2 years. Was the customer right? No. Was it my fault? Also, no. Was it my responsibility to make it better? Yes. Often times, it’s not about right & wrong but about finding the right solution. What solutions have you found this week?

We came across this. A beautiful restaurant by the roadside. So catchy. My friend was hungry. She asked us to stop by and eat. I wasn't hungry but the restaurant was so beautiful to resist. So, I went with her to the restaurant. 😊 We got in. The AC, Wi-Fi, chairs, and everything, Mehn. My friend ordered what she wanted to eat. I also ordered mine in excitement. We were served. Sadly, In less than a minute. All that excitement died. What happened? The food was rubbish. The restaurant was busy attracting people. Truth is, 90% of what you're doing on LinkedIn is branding. You focus so much on taking professional studio pictures, optimizing your profile and the rest. The thing is, you do all that to escape the real work. Honing your skill. The truth is, bad news spreads faster than good news. If you can't deliver result, whatever you're branding here is zero. So, ensure you're cooking your meals deliciously while showing up here. Give people reasons not to leave when they finally taste your food. That's how you build something outstanding. 😊 #copywritingservices #salesandmarketing #advertising #business #linkedingrowth #newbie

Imagine you walk into a restaurant and you sit down to order. You are then handed a menu – that is 25 pages long 😱 What’s your next reaction? Remember this is the first time you’ve been to this restaurant, so you don’t have a ‘usual’ you can just order. Chances are you’re either going to choose something that you may not like and then complain about it Or I bet you won’t even know where to begin … This is called decision paralysis. And this is what happens to your brain when you google how to sort out something tech wise in your biz and the internet throws like a gazillion videos at you. So you sit there hour after hour, day after day, trying to finish watching one video because the last one you watched was .. just .. crap! Wouldn’t it be simpler to just ask someone who knows what to do to help get a direct answer and solve your problem once and for all Meaning you move on to the thing that you ACTUALLY enjoy doing in your business. Well, that’s what I help with in my new VIP Days. One day Full attention from me Tech sorted On the menu you can choose from: Creating and designing your landing page Newsletters Welcome email sequence So, if you're struggling with the tech behind all of this, I can help you work on that. While you have a coffee or a hot beverage of your choosing and focus on your zone of genius - your clients. DM me and I'll send you the details

Auto-Rinse™ isn't just a new machine--it's a new process. And this improved process helps the entire front of house work faster. Let me explain. When bartenders can make drinks faster, servers can: ✅ get back to their guests faster ✅ handle more volume ✅ turn tables faster When your bar is more efficient, so are your servers. Maximum efficiency for your servers means: 📈 more engagement 📈 more sales These are the obvious benefits. But there are less obvious, but equally important benefits. When servers spend less time waiting for drinks, they can: ✅ run food ✅ buss tables ✅ talk about specials ✅ push older product ✅ get loyalty card signups ✅ help other team members ✅ promote upcoming events And there are so many other small but highly-impactful things that your FOH staff can do to improve the guest experience and profitability when they can work more efficiently. The windows of opportunity in a restaurant are very limited, and that's why you need to give your staff the tools to work as quickly as possible. Automatic Rinsing with patented, award-winning Auto-Rinse™ makes this possible. Find out more about Auto-Rinse™ here: https://lnkd.in/et9MuYD #bars #restaurant #cocktails #foodservice #specialtycoffee #bubbletea

Splitting the check can be an art from both sides. NPR has some great tips for diners. Here are some tips for the servers: 1. Keep your seat numbers straight even if they don't tell you ahead of time that they plan to split the bill 2. If they tell you that they want separate checks, go ahead and ask how you should split any items that were ordered for the table - appetizers, bottles of wine, sides, etc. - to avoid having to re-split any checks 3. Let the guests know that running multiple cards takes a little longer so they aren't surprised by the slight delay 4. Confirm that you are running the right card on the corresponding check by checking the totals on the paper slip and the POS - many guests cannot afford the hold on their accounts 5. Reassure guests that splitting the check is no problem at all

Last night I went to a beautiful restaurant. But here’s why I’ll never go back 👇 Speed (or the lack of). Our reservation was for 7:45pm. & our food didn’t arrive until 10:02pm. When it came out, the food was excellent. And the ambiance was 🔥🔥🔥 But the server: ❌ Hardly checked in with us ❌ Didn’t apologize for the wait ❌ never explained why things took so long ❌ Didn’t offer anything to make up for the wait So remember. It doesn’t matter if: ✅ You have an amazing brand ✅ You’re number 1 in your space ✅ You have a good reputation in the market You gotta be attentive to the customer. ✅ Check in with them proactively ✅ Take responsibility for their experience ✅ If theres a problem- explain WHY it happened Speed matters. What ever they paid for needs to get delivered in reasonable time. How happy do you feel when a package arrives early? Customers will feel the same if you deliver outcomes faster than expected. Don’t forget about speed when it comes to servicing customers 🧠👀

Do You Put Up Roadblocks To Your Customers Getting Information? Here's an example of how *NOT* to make your website customer-friendly: There's a certain national (U.S.) fast food restaurant chain. I won't say their name in order to protect the guilty. Let's just say, think of the word "underground." It's 5:30 a.m. EDT. I want to know what the breakfast items are on their menu. I go to their website and click on the "Breakfast" section. I have to select "Pickup" or "Delivery." I click "Pickup." On that page, it says "Enter an address to find a (xxx) to order online, see the menu, and restaurant details." So I am going to see the menu after I pick a location, right? WRONG! I put in the zip code I'll be going to. There are many options given, but the location I want is shown and is already selected as No. 1. Great! But, I can't click the "Pick up here" button. Nor on any other locations I see on that first page. Why? BECAUSE THEY ARE ALL CURRENTLY CLOSED! So even though the company says that I will be able to "SEE THE MENU," no one can actually see the menu until one of the stores is open! Am I wrong? Well, I went to Page 2 of the list and saw that a store 13 miles away from the location I wanted is next to a major interstate and is open 24/7. That allowed me to see their menu. But do they both have the same breakfast items? Who knows? So take a close look at your company's website. Look at it from the customer's viewpoint — not your own as the owner or employee. Is it laid out and does it work logically? Does it give customers the information they may want or need when THEY want or need it? Or do you make it difficult and frustrating for them?

The more face-time servers have with their guests, the more they can sell--it's just a simple fact of full-service dining. The reason for this is because when servers have time to engage, they can: ✅ upsell ✅ sell loyalty memberships ✅ suggestively sell product that needs to move ✅ be present when guests want another drink, coffee, or dessert These incremental sales lead to significant revenue boosts over time. 📈 More importantly, when your staff is available to engage with guests, this leads to trust, rapport, repeat business, and loyal customers. 🙌🏻 So, if you want your servers to have more time to engage with guests, cut down your drink ticket times with Auto-Rinse™--so they can get back to their tables faster. Nothing else can rinse a complete set of bar tools inside and out automatically, and that's why it's in a category of its own! 🏆 Learn more here: https://lnkd.in/et9MuYD #bars #restaurants #cocktails #foodsafety #restaurantdesign #bardesign