Ankit Jain’s Post

One of the biggest misconceptions about hospitality? People think it’s easy—hire a chef, get a barista, and you’re set. But true hospitality is about much more than that. It’s about showing up, building connections, and creating unforgettable experiences. 🌟 It’s not a luxury business; it’s a people business, built on empathy, consistency, and commitment. If you’re in, be all in. 👊 #HospitalityTruth #PeopleBusiness #CreatingExperiences #CommitmentToService #HospitalityLife #BuildingConnections #EmpathyInBusiness #OwnerMindset

Cuisine to excite. Rewards to savour.🍽️ Whether you're staying with us or visiting, save 25 - 30% off your dining bill at participating IHG Hotels & Resorts across the Middle East, Africa, India & South Asia. Plus, earn 100 IHG One Rewards points for every US$10 you spend! If not a member yet, join for free now. Visit ihg.com/DiningDeals for more details. #IHGDiningDeals #IHGOneRewards #ExperienceIHG #TrueHospitality"

Rajshekhar Jha: The Best Journey of Excellence in Hospitality Rajshekhar Jha

I always love observing the early morning shift or the late evening shift whether a hotel or F & B business. What particularly interesting is how the team react to your presence, what kind of greeting they extended to you. What sort of engagement that you encounter. Whether it’s your arrival day to a hotel or just came into a coffee shop or a restaurant, What memory that you will remember as you walk out or drive home. Do you feel good about your encounter with the team? Do you find it pleasent or just a cold standard action. More importantly will your experience turn you to become their loyal guest to come again and stay at that hotel or return to that coffee shop / restaurant again. And telling them to your friends and relatives ? Taking note of some of the memorable experiences that I like so much that it turn me into their loyal ambassador and mind you a huge portion of them are not super technical or require huge effort to execute I have created such standard for guest encounters and guest engagements for both my own business and all hotel under my stewardship, and to see how it works wonders for our guest that’s just put a huge satisfaction. Would love to hear your memorable encounter that you experience , please kindly share it on the comments below. Wishing everyone a productive week. #indonesia #generalmanager #generalmanagers #hospitality #guesteexperience

What is "Omotenashi" Hospitality?  For the past 30 years in the restaurant business as i've been on a journey to learn how to provide the highest level of selfless service to any customer experience. This lead me to this japanese principle. Omotenashi is a cherished Japanese principle of hospitality, centers around warmly welcoming and caring for guests with genuine kindness and attentiveness. Often characterized as "wholehearted hospitality" or "selfless service," Omotenashi is guided by three core principles: meticulous attention to detail, foreseeing the needs of others, and surpassing expectations to ensure a memorable experience. #selflessservice #omotenashihospitality #wholeheartedhospitality #enlightenedhospitality https://lnkd.in/gBb65Spg

Hospitality: Embracing the Art of Welcome 🤝 Hospitality is more than a smile at the reception or a mint on your pillow. It's the art of making people feel at home, even when they're miles away from it. It's the human touch in our high-tech world. Great hospitality is a seamless blend of efficient service and the capacity to make unforgettable experiences for guests—whether it's in a hotel, restaurant, or event. In my journey through the industry, I've discovered that it starts with listening—to wants, needs, and the unspoken wishes of those we serve. It's about personalization; in the same way a barista remembers your order, a truly hospitable experience makes you feel remembered and valued. But the sector isn't without challenges. Change is rapid and constant, yet amidst this flux, one element remains steadfast: the human connection. This is our linchpin, the core of what makes or breaks success in hospitality. What do you consider key in creating a welcoming atmosphere? Share your thoughts below! 🔑✨ #Hospitality #CustomerExperience #ServiceExcellence

𝑰𝒏 𝒕𝒉𝒆 𝒉𝒐𝒕𝒆𝒍 𝒊𝒏𝒅𝒖𝒔𝒕𝒓𝒚, 𝒇𝒐𝒐𝒅 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒊𝒔 𝒏𝒐𝒕 𝒋𝒖𝒔𝒕 𝒂 𝒇𝒖𝒏𝒄𝒕𝒊𝒐𝒏—𝒊𝒕'𝒔 𝒂𝒏 𝒂𝒓𝒕 𝒇𝒐𝒓𝒎 𝒕𝒉𝒂𝒕 𝒓𝒆𝒒𝒖𝒊𝒓𝒆𝒔 𝒂 𝒅𝒆𝒆𝒑 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅𝒊𝒏𝒈 𝒐𝒇 𝒕𝒉𝒆 𝒉𝒖𝒎𝒂𝒏 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆. 🎨✨ 𝑬𝒎𝒑𝒂𝒕𝒉𝒚 plays a crucial role in creating memorable guest experiences. When we take the time to understand our guests' needs and preferences, we can tailor our services to meet their expectations. This creates connections that are both meaningful and lasting. 𝑷𝒂𝒕𝒊𝒆𝒏𝒄𝒆 is equally important in this art. Every guest has unique needs, and taking the time to listen and respond thoughtfully can turn a simple meal into an unforgettable moment. It's about crafting experiences that resonate on a personal level. 𝑪𝒖𝒍𝒕𝒖𝒓𝒂𝒍 𝒂𝒘𝒂𝒓𝒆𝒏𝒆𝒔𝒔 further enriches our approach to food service. Understanding diverse culinary traditions and customs allows us to celebrate the richness of our guests’ backgrounds, fostering inclusivity and respect. As we continue to elevate our hospitality standards, let’s remember: it’s not just about serving food—it’s about creating experiences that nourish both body and soul. 𝑯𝒐𝒘 𝒅𝒐 𝒚𝒐𝒖 𝒊𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒆 𝒆𝒎𝒑𝒂𝒕𝒉𝒚, 𝒑𝒂𝒕𝒊𝒆𝒏𝒄𝒆, 𝒂𝒏𝒅 𝒄𝒖𝒍𝒕𝒖𝒓𝒂𝒍 𝒂𝒘𝒂𝒓𝒆𝒏𝒆𝒔𝒔 𝒊𝒏𝒕𝒐 𝒚𝒐𝒖𝒓 𝒈𝒖𝒆𝒔𝒕 𝒊𝒏𝒕𝒆𝒓𝒂𝒄𝒕𝒊𝒐𝒏𝒔? 𝑺𝒉𝒂𝒓𝒆 𝒚𝒐𝒖𝒓 𝒊𝒏𝒔𝒊𝒈𝒉𝒕𝒔! 🌍🍽️ #FoodService #Hospitality #GuestExperience #HotelManagement#Restaurantmanagement

Consistency and Innovation is the success for any restaurant.

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