Anurag Anand’s Post

Missed out on Salesforce annual extravaganza called Dreamforce this year? Here's a quick take on our top 10 key insights and future trends from Dreamforce 2024. Check out the link to the article in the comments below and let us know what you think: 👉 Agentforce: Cornerstone of Salesforce Future 👉 Potential Impacts on Customer Facing Workforce 👉 Addressing Trust and Accuracy Concerns 👉 Marketing Cloud Reimagined 👉 Flow Enhancements for Admins 👉 Deeper Slack Integration 👉 Consumption forecasting for RevOps 👉 Manufacturing Cloud Momentum 👉 Enhanced Administration and Optimization with Valo 👉 Embracing AI-powered future of Salesforce #DreamforceInsights #Dreamforce2024 #ValoAI #Agentforce

Thank you to everyone who joined us at #Salesforce #Dreamforce! We had a blast meeting and celebrating the Salesforce SE team during the SMB SE Happy Hour we co-sponsored. But the star of the show was Salesforce’s ⭐⭐#Agentforce⭐⭐, which uses AI agents alongside humans to enhance customer service, streamline workflows, and optimize business efficiency across multiple channels such as Slack, Tableau, and Service Cloud. Agentforce leverages all your data to deliver the highly personalized and rapid service that your customers need.  The key, of course, is to understand that if that underlying data is incomplete, incorrect or inconsistent, you risk giving wrong information, delivering a poor customer experience or derailing your workflows. If you missed an opportunity to meet us during Dreamforce, connect with us to learn how ActivePrime can prepare you for Agentforce! #SalesforceAI #dataquality #datacleansing

Wondering how you can use Agentforce (our new autonomous AI agent) to improve your customer experience? Check out how we're using it here at Salesforce ⬇️ Built on Data Cloud, it delivers real-time insights, intuitive answers on product sites, and creates cases seamlessly. See it in action:

Customer service is an area of continual improvement for businesses of all shapes and sizes. Salesforce's Agentforce and Heroku bring combined wealth to this area, offering flexibility and reliability and driving real-time customer interactions. Key benefits of using Agentforce with Heroku: 🔹 Real-time customer interaction through an integrated platform 🔹 Scalable infrastructure with minimal downtime via Heroku 🔹 Unified dashboards to improve service efficiency Agentforce empowers service teams with intuitive dashboards and integrates seamlessly with Heroku's cloud infrastructure. My team can transform engagement strategies for businesses of all sizes. Visit here for more… https://buff.ly/3YwnNvZ #Agentforce #Salesforce #Heroku #reinteractive

Greetings, Connections! 🎉 🌟 Exciting News! 🌟 Thrilled to share that I’ve built my first agent using an Agentforce! 🚀 This Agentforce Service Agent is designed to enhance the experience for Coral Cloud clients by assisting with tasks like checking experience availability, booking services, and so much more. 👉 Here’s what you can expect from the video: 1️⃣ A quick walkthrough of the platform. 2️⃣ Insights into its powerful features and functionalities. 3️⃣ A live demo of the agent in action on the Coral Cloud website. Key Highlights: ✅ Explore the key features of the Service Agent. ✅ Understand how the agent operates. ✅ See it tested in real-time. It’s incredible to see how Agentforce empowers us to create seamless customer experiences. Ready to build your own service agent? Join the Salesforce #BuiltWithAgentforce Quest today and start creating! Check out the Trailhead link: https://lnkd.in/g5MUjW6h #BuiltWithAgentforce #SFSweepstakes #TrailblazerQuests #Salesforce #Trailhead #Trailblazer #EinsteinAI #Agentforce

I built my first agent with Agentforce!🎉 Take on the Salesforce #BuiltWithAgentforce Quest to create your own. This Agentforce Service Agent is designed to assist Coral Cloud clients with tasks like checking avallability, booking services, and more. The power of Agentforce in delivering seamless customer experiences is truly remarkable! Are you ready to build your own? 🚀 #Salesforce #SFgiveaway #BuiltWithAgentforce #SalesforceAI #Trailblazer

Missed Dreamforce 2024? We’ve got you covered! Dive into our recap to catch the highlights of key announcements, product launches, and strategies that will shape the future of your business. Read the blog here: https://lnkd.in/gYuzffgY #Dreamforce2024 #Dreamforce #Agentforce #DataCloud Salesforce

Missed Dreamforce 2024? No worries, we've got you covered! Dive into our recap to catch the highlights of key announcements, product launches, and strategies that will shape the future of your business. Read the blog here: [https://lnkd.in/gYuzffgY]

Agentforce was built to elevate customer experience! It helps customers like you: 1️⃣ Find answers on product sites intuitively 2️⃣ Access real-time insights with Data Cloud 3️⃣ Auto-create cases & assign support if needed Check out how you can build it too! 🎬

I’m thrilled to announce that I’ll be presenting at Dreamforce next Thursday, September 19th, at 12:30 PM. My colleague Michael Kuszczak and I will be discussing "Simplifying Your Sales Tech Stack with Sales Cloud", we will explore how to streamline your sales tools to drive better efficiency and results. If you're passionate about optimizing your sales operations and want to get the most out of your tech stack, this session is for you. I look forward to seeing you all there! 👋 #Dreamforce #Salesforce #SalesCloud #SalesTech #Keynote #SalesEnablement #AI