Ever feel like your AI chatbot is giving you the “right” answer—but it’s just not the useful one? That’s a common problem with standard generative AI. While large language models (LLMs) have come a long way, they often fall short for businesses because they’re built on public datasets—not your unique, in-house knowledge. That’s where Retrieval-Augmented Generation (RAG) changes the game. RAG allows LLMs to access and pull in specific, external information—like your company’s knowledge base or real-time data—before generating a response. So instead of generic answers, you get tailored, contextually relevant responses backed by real citations. Imagine a customer service chatbot that can reference exact account details or policy information in real time. With RAG, you’re equipping AI with the insights it needs to be a true business asset—not just another tech tool. RAG is making AI more actionable and effective, bringing us closer to realizing the real promise of generative AI in the workplace. #AI #RAG #Innovation #BusinessAI #CustomerExperience
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