Aqua-Aston Hospitality’s Post

Celebrating 13 years at Duty Free Caribbean!!! Time flies Wooshhh Thank you to everyone who sent work anniversary greetings this week. I appreciate the gesture. Working in the luxury retail business is a unique experience. Unlike supermarkets where products are everyday essentials, luxury goods are all about desire, exclusivity, and experience. Our customers aren’t just purchasing items; they’re investing in a feeling, an identity, and a story. This is where my dual passion comes into play—while I manage the demands of the luxury retail industry, I also pursue my passion as a personal brand, image, and style consultant. Balancing these two roles has been incredibly fulfilling. My experience in luxury retail has deepened my understanding of what it means to present oneself with elegance and sophistication, both in terms of products and personal branding. The same principles that apply to selling luxury goods—attention to detail, understanding the client’s needs, and presenting the best possible version of a product—are just as relevant when it comes to helping individuals craft their personal brand and style. This month I celebrate 13 years working as a retail store manager with Duty Free Caribbean. I had the pleasure of commencing my 13th year with a power team briefing focusing on “The beauty of working in the luxury business and the importance of maintaining a luxurious mindset”. We discussed how our roles go beyond just selling products; it’s about curating experiences that resonate with our customers on a deeper level. This mindset not only drives our success in retail, but also aligns perfectly with my work in personal branding, where the goal is to help people present their best selves to the world. The challenges in this industry are real—luxury goods are not necessities, and we must constantly innovate to attract and retain our clientele. But it’s these challenges that make every success so much sweeter. Leading a team in such a dynamic environment while also meeting the demands of customers in an ever changing environment has been a rewarding experience, one that keeps me passionate both as a leader and manager. As I celebrate this 13-year milestone, I’m reminded of the incredible opportunities I’ve had to grow and evolve, both as a manager (on the 9-5) and as a consultant (in my business). I look forward to continuing this journey, striving for excellence in all that I do, and helping others achieve their best, whether in the world of luxury retail or in their personal and professional lives. Here’s to 13 years of dedication, growth, and luxury—and to many more years of pursuing my passions with Duty Free Caribbean and beyond. Enjoy this short snippet of some memories and some of the teams that I have worked with.

Thoughtful words from our founder & CEO on our recent 4-year anniversary as a company!

Great opportunities

That’s how its work

Cheers to 5 years of growth, learning, and endless possibilities with Radisson Academy! From new skills to career milestones, our journey together has been nothing short of inspiring. Here's to many more years of success ahead! #RadissonAcademy #MomentMakers #5YAnniversary #parkinnbyradisson #parkinnbyradissonputrajaya

Sometimes, the most profound encounters happen in the most unexpected places. On a recent Vistara - TATA SIA Airlines Ltd. flight, I needed some help with my meal, and a flight attendant went above and beyond to assist. That simple act of kindness sparked a conversation, and what I learned surprised me. This wasn't just any flight attendant; he was a professionally trained chef, a hotel management graduate. Intrigued, I couldn't help but ask why he'd traded his chef's whites for this uniform. His answer was disarmingly simple: "I wanted to explore, to try different things. And I have the freedom to live as I choose."  There was a quiet confidence in his voice, a sense of contentment that spoke volumes. He wasn't rejecting his past; he was simply choosing his own path, one that defied the usual expectations.  And the most remarkable thing?  He excelled in his new role.  His dedication, his passion – it was impossible to miss. That encounter made me think.  We're so often driven by what we "should" do.  But what if true freedom lies in following our own compass, even if it leads us down unforeseen roads? What if passion can flourish in the most unexpected of places? #fulfillment #passion #careerdevelopment #personalgrowth #unexpectedpaths

Club Resorto Review by Mrs. Pooja Singh about his holiday trip. Their holiday experience was truly memorable !! For More Info - https://lnkd.in/dyEu6vSB https://lnkd.in/db8-pD22 #clubresortoreviews #clubresorto #clubresortocomplaints #customerfeedback #freegiftvoucher #customerexperience #customerreview #giftvoucher

🔥 How can we create unforgettable experiences? 🔥 ➡️ An experience doesn't have to be fancy to be memorable. Think about the moments from your past that you remember really well. What do they have in common? ⚠️ Often, something unexpected is involved in an unforgettable experience. Sometimes, it may even start with a stroke of bad luck. Years ago, while I was working in Spitsbergen at 78°N, a couple arrived from Australia. ✈ 💰They had saved money for several years to spend a week on a cruise around the island, surrounded by the Arctic archipelago.🚢🏔 ❌ However, they hadn't received the message from their travel agency that the cruise had been cancelled a long time ago. They first heard about it when checking into the hotel the night before the expected departure. 😱 😢 The next morning, we all working in the hotel knew what had happened. 😭 He was silent, but she was still in tears when they came to breakfast. We did everything we could to make them feel better. The whole team genuinely took care of them. ➡️ They joined another shorter cruise and participated in activities they hadn't even considered before. It wasn't the same as their original plan, but it was better than nothing. ✅ When they left a week later, they said they probably had the most amazing week ever, with experiences they never would have had if their original cruise hadn't been cancelled. ✍✉A bit later, my team received a postcard from somewhere in Europe. The couple thanked us for our friendliness and the genuine care they received. No matter who they met, whether it was the waitress at breakfast or the bartender in the lounge, they always felt welcome and cared for. 😍 Needless to say, I was incredibly proud of my team! ✅ They all did their best to turn an enormous disappointment into a pleasant experience, and they did it because they wanted to. They were proud of the team and proud of their work. They knew their efforts were appreciated.🏆🏅🎉 ☝So, remember: 👉 The roots of unforgettable experiences lie in human connections and the way we treat each other! 😘 ❓ What kind of experiences have you had? #customerexperience #problemsolving #leadership #caring #interpersonalskills #teamleadership #management

Dee Ann Turner® has a keen eye for customer experience. In these days of AI-driven customer encounters, if you can hit even a baseline of effective interaction you're probably in the 90th percentile. But examples like this show how to separate yourselves from your competition and win the devotion of your customers. How willing are you to do the focused work to get to excellence in your customer interaction?

Curious about the magic behind working in Maldives resorts? Delve into our latest blog post where we uncover the allure of career bliss in paradise. Learn how service charge incentives and R&R benefits redefine professional satisfaction in the heart of the Indian Ocean. Dive in now! #MaldivesResorts #CareerBliss #WorkLifeBalance #MaldivesHoeliers