How can insurance companies excel at claims management? The deployment of technologies in claims management such as automation, AI, and advanced data analytics is now a major differentiating factor, resulting in better outcomes for both the company and its customers. However, at the same time, it is ultimately people who make the difference; as without people, the technology is useless. Building on extensive work with insurers to improve the claims management process, along with a set of structured interviews and workshops with CEOs and managers of major insurers, we have developed a best practice approach for achieving claims management excellence split across seven major levers. Learn more here: https://lnkd.in/geAfFRCj #insurance #claimsmanagement
