AseptiScope’s Post

Data from Press Ganey demonstrates patient safety expectations in healthcare settings are growing. Improving patient experience is not just about satisfaction. CAHPS Surveys measure patient experience. According to the Agency for Healthcare Research and Quality (AHRQ), improving patient satisfaction is a different distinction from patient experience. Because satisfaction responses can vary greatly based on patients' expectations, two patients who received the exact same care may have varying satisfaction. Meanwhile, assessing patient experience requires finding out whether something that should have happened in the healthcare setting, did happen. What's an easy way for patients to know for sure that the stethoscope that touches them directly is clean? An aseptic barrier, applied right before auscultation. The DiskCover® System is a visible solution to elevating patient protection from the stethoscope.

Satisfaction versus Experience!

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