Audrey Toukam’s Post

Navigating workplace relationships effectively is key to fostering a positive, productive, and harmonious work environment. Here are some practical strategies: 1. Build Strong Foundations Respect: Treat everyone with dignity, regardless of their role. Empathy: Understand and acknowledge colleagues' perspectives and feelings. Professionalism: Maintain appropriate boundaries and prioritize work goals over personal preferences. 2. Communicate Clearly Active Listening: Pay attention to others' words without interrupting or assuming. Constructive Feedback: Share opinions thoughtfully, focusing on the issue, not the person. Transparency: Be open about expectations, responsibilities, and intentions. 3. Foster Collaboration Teamwork: Encourage collective problem-solving and celebrate group successes. Conflict Resolution: Address misunderstandings promptly and calmly to avoid escalation. Inclusivity: Make efforts to involve everyone, respecting diversity of thought and background. 4. Set Boundaries Time Management: Avoid overstepping into others’ personal time unless necessary. Workload Respect: Understand colleagues’ priorities and constraints before making demands. 5. Manage Conflict Gracefully Stay Objective: Focus on facts rather than emotions. Seek Solutions: Aim for win-win outcomes that align with organizational goals. Learn to Apologize: A sincere apology can defuse tensions and rebuild trust. 6. Adapt to Organizational Culture Understand Norms: Observe and align with the company’s values and behavioral expectations. Be Flexible: Adapt your approach based on the unique dynamics of your workplace. 7. Cultivate Emotional Intelligence (EI) Self-Awareness: Understand your emotions and how they affect interactions. Self-Regulation: Control impulses and maintain a calm demeanor under pressure. Social Skills: Build rapport and influence positively. 8. Seek Guidance and Support Mentorship: Learn from experienced colleagues on how to navigate complex situations. HR and Policies: Understand workplace policies and consult HR when necessary. By cultivating respect, fostering collaboration, and addressing challenges proactively, you can navigate workplace relationships in a way that enhances your professional experience and contributes to organizational success. #OrganizationalCulture #WorkplaceRelationship #Collaboration #Relations

Creating a Positive Workplace: Leading with Empathy and Motivation I overheard an employee complain in a company elevator, saying that his boss is rude, always micromanaging, and abusive. This struck me deeply, as the most disturbing category in a boss-employee relationship often revolves around power, control, and communication issues. When a boss is abusive or intimidating, or an employee feels unheard or unsupported, it creates a toxic environment. Conflicts over work expectations and performance evaluations can escalate tensions, leading to workplace conflicts. Open and honest communication is key. Both bosses and employees need to actively seek support and guidance from HR or other resources to resolve issues and maintain a healthy, productive work environment. 𝗪𝗵𝗮𝘁 𝗕𝗼𝘀𝘀𝗲𝘀 𝗦𝗵𝗼𝘂𝗹𝗱 𝗗𝗼:: 𝟭. 𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝗻𝗱 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴:   Listen Actively: Take time to understand your employees' concerns and perspectives.   Be Approachable: Foster an environment where employees feel comfortable sharing their thoughts without fear of retribution. 𝟮. 𝗠𝗼𝘁𝗶𝘃𝗮𝘁𝗲 𝗥𝗮𝘁𝗵𝗲𝗿 𝗧𝗵𝗮𝗻 𝗖𝗼𝗻𝘁𝗿𝗼𝗹: Empower employees: Give them autonomy to make decisions and take ownership of their work. Provide constructive feedback. Focus on growth and improvement rather than criticising mistakes. Recognise and reward efforts; acknowledge hard work; and celebrate successes to boost morale and motivation. 𝟯. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗹𝘆: Set clear expectations and ensure that employees understand their roles and responsibilities. Be transparent. Keep open lines of communication about company goals and changes that affect the team. Encourage Open Dialogue: Create a safe space for employees to voice their opinions and suggestions. 𝟰. 𝗙𝗼𝘀𝘁𝗲𝗿 𝗮 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗪𝗼𝗿𝗸 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁:: Promote Work-Life Balance: Encourage employees to take breaks and manage their workload effectively. Support Professional Development: Provide opportunities for learning and career growth. Cultivate team spirit: organise team-building activities to strengthen relationships and collaboration. Bosses can foster a positive and productive work environment by empathising with, understanding, and motivating their employees rather than controlling them. Let's commit to fostering respectful and supportive workplace relationships. After all, a positive work culture begins with us. #Leadership #WorkplaceCulture #EmployeeWellbeing #Communication #HRSupport #RespectfulWorkplace #Empathy #Motivation

☕️ Setting boundaries and achieving clarity in the workplace is essential for success. Many professionals report burnout due to unclear expectations and poor communication, making this a critical issue today. Creating a culture where boundaries are respected starts with clear communication, so understanding and articulating your limits is key. Employees who set clear boundaries experience higher job satisfaction and productivity. Transparent policies and open discussions about roles and expectations lead to healthier work environments. Have you taken the time to define your boundaries and communicate them effectively? Consider how this can enhance not only your well-being but also your overall career trajectory. What actions have you taken to set effective boundaries and how have they impacted your professional life? #recruitment #careergoals #professionaldevelopment #workplaceculture #employeegrowth #transparency #trust #careeradvancement #jobopportunities #innovation

Experience alone is not enough to make someone #valuable in the #workplace. While years of work can provide technical #skills and #knowledge, the way a person treats others plays a crucial role in their overall effectiveness. Kindness, respect, and good communication are essential for building strong professional relationships and fostering a #positive #work environment. For instance, a #manager with extensive experience but who mistreats their team can create a toxic workplace. This can lead to low morale, high turnover rates, and decreased #productivity. Employees are more likely to thrive and contribute their best when they feel respected and valued, regardless of their leader's #experience level. Moreover, treating people well is fundamental to #collaboration and teamwork. In many jobs, working well with others is just as important as individual skills. By showing #empathy, listening actively, and being #supportive, individuals can #inspire cooperation and achieve better outcomes together. Therefore, knowing how to treat people is essential to making one's work experience truly valuable

𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐯𝐬. 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬: 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐒𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞! 𝘌𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘣𝘦𝘵𝘸𝘦𝘦𝘯 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘯𝘥 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳𝘴 𝘪𝘴 𝘬𝘦𝘺 𝘵𝘰 𝘢 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭 𝘢𝘯𝘥 𝘩𝘢𝘳𝘮𝘰𝘯𝘪𝘰𝘶𝘴 𝘸𝘰𝘳𝘬𝘱𝘭𝘢𝘤𝘦. 𝘏𝘦𝘳𝘦’𝘴 𝘢 𝘣𝘳𝘦𝘢𝘬𝘥𝘰𝘸𝘯 𝘰𝘧 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘪𝘷𝘦 𝘢𝘯𝘥 𝘯𝘰𝘯-𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘪𝘷𝘦 𝘢𝘳𝘦𝘢𝘴 𝘵𝘩𝘢𝘵 𝘪𝘮𝘱𝘢𝘤𝘵 𝘵𝘩𝘪𝘴 𝘥𝘺𝘯𝘢𝘮𝘪𝘤: ✅ 𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐯𝐞 𝐀𝐫𝐞𝐚𝐬: 𝑶𝒑𝒆𝒏 𝑫𝒊𝒂𝒍𝒐𝒈𝒖𝒆: Encourage regular, transparent communication to address concerns and share feedback. This builds trust and aligns expectations. 𝑴𝒖𝒕𝒖𝒂𝒍 𝑹𝒆𝒔𝒑𝒆𝒄𝒕: Value each other’s roles and contributions. Recognizing and appreciating efforts fosters a positive work environment. 𝑪𝒍𝒆𝒂𝒓 𝑬𝒙𝒑𝒆𝒄𝒕𝒂𝒕𝒊𝒐𝒏𝒔: Define roles, responsibilities, and goals clearly to avoid misunderstandings and ensure everyone is on the same page. 𝑪𝒐𝒏𝒔𝒕𝒓𝒖𝒄𝒕𝒊𝒗𝒆 𝑭𝒆𝒆𝒅𝒃𝒂𝒄𝒌: Provide and seek feedback that is actionable and aimed at growth. This helps in continuous improvement and professional development. 𝑾𝒐𝒓𝒌-𝑳𝒊𝒇𝒆 𝑩𝒂𝒍𝒂𝒏𝒄𝒆: Support flexible work arrangements and respect personal time to enhance overall job satisfaction and productivity. ❎ 𝐍𝐨𝐧-𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐯𝐞 𝐀𝐫𝐞𝐚𝐬: 𝑳𝒂𝒄𝒌 𝒐𝒇 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏: Avoiding or limiting communication can lead to misunderstandings and a disconnect between employees and employers. 𝑫𝒊𝒔𝒓𝒆𝒈𝒂𝒓𝒅 𝒇𝒐𝒓 𝑭𝒆𝒆𝒅𝒃𝒂𝒄𝒌: Ignoring or dismissing feedback can lead to frustration and disengagement among employees. 𝑼𝒏𝒄𝒍𝒆𝒂𝒓 𝑬𝒙𝒑𝒆𝒄𝒕𝒂𝒕𝒊𝒐𝒏𝒔: Failing to define roles and responsibilities clearly can result in confusion and misalignment of goals. 𝑴𝒊𝒄𝒓𝒐𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Overly controlling every aspect of work can undermine trust and reduce employee autonomy and morale. 𝑵𝒆𝒈𝒍𝒆𝒄𝒕𝒊𝒏𝒈 𝑾𝒐𝒓𝒌-𝑳𝒊𝒇𝒆 𝑩𝒂𝒍𝒂𝒏𝒄𝒆: Ignoring the need for personal time and flexibility can lead to burnout and decreased productivity. 🎯 Building a strong workplace requires both sides to engage in meaningful dialogue, respect each other’s needs, and work collaboratively towards shared goals. Let’s commit to fostering a supportive environment where everyone thrives! M Imran N. #MimranN #Learning #EmployeeVsEmployer #Dynamics #EmployeeEngagement #EmployerSupport #WorkplaceCulture #Communication #Leadership

“You cannot stay in environments where people don’t know the true value of you. If you stay in environments where people don’t recognize the value of you, you will shrink your gift to the size of what they can stand.” Every working person deserves to be respected. They deserve to feel valued and appreciated. Many will know their heads in agreement, but how do you portray that in practical sense? Simple ways to show respect and appreciation to your team members: 1. Actively listening. One of the most fundamental forms of respect is actively listening to colleagues. When employees feel heard and valued, it enhances their sense of belonging. 2. Open and Honest Communication. Tell people what you actually feel instead of beating around the push. Allow your team members to feel psychologically safe to express. 3. Recognition and Appreciation. Simple acts like praising a job well done, offering constructive feedback, or celebrating achievements can boost morale and motivation. 4. Professional Courtesy. This includes saying “please” and “thank you,” holding the door for someone, or helping when needed. 5. Respecting Boundaries. This includes refraining from intrusive or inappropriate questions and being mindful of personal space. 6. Equal Opportunities. Employees should have access to training, promotions, and career development based on their skills and qualifications rather than biases. 7. Conflict Resolution. Encouraging dialogue and finding mutually beneficial solutions demonstrates a commitment to resolving issues while preserving relationships. 8. Work-Life Balance. Allowing flexibility when possible and acknowledging the importance of personal time contributes to a healthier and more satisfied workforce. #psychologicalsafety #civility #selfworth #respectfulworkplace #recognition #worklifebalance #employeewellbeing #employeesatisfaction #conflictresolution #equalopportunity #masteringcivility #value #teambuilding #activelistening #opencommunication #honesty #humility #integrity #workplaceculture

According to a Gallup survey, which found that workers have “four universal needs” when it comes to their bosses: trust, compassion, stability and hope. Empathy: Effective leaders use communication and compassion to build relationships, fostering a positive and inclusive workplace culture. Care: Demonstrating care by being actively present, engaging in meetings, supporting colleagues, and participating in informal interactions strengthens team cohesion. Appropriate Humour: Appropriate humour and storytelling can enhance bonds and be a great unifier for driving culture #care #empathy #peopleskills #successfulleaders

Experience alone is not enough to make someone #valuable in the #workplace. While years of work can provide technical #skills and #knowledge, the way a person treats others plays a crucial role in their overall effectiveness. Kindness, respect, and good communication are essential for building strong professional relationships and fostering a #positive #work environment. For instance, a #manager with extensive experience but who mistreats their team can create a toxic workplace. This can lead to low morale, high turnover rates, and decreased #productivity. Employees are more likely to thrive and contribute their best when they feel respected and valued, regardless of their leader's #experience level. Moreover, treating people well is fundamental to #collaboration and teamwork. In many jobs, working well with others is just as important as individual skills. By showing #empathy, listening actively, and being #supportive, individuals can #inspire cooperation and achieve better outcomes together. Therefore, knowing how to treat people is essential to making one's work experience truly valuable.

Understanding and improving workplace relationships is crucial for creating a productive and harmonious environment. Virginia Satir's "Iceberg Theory" provides a powerful model for analyzing interactions between supervisors and employees by examining both the visible and hidden aspects of their behavior and emotions. The visible part of the iceberg represents the behaviors and actions we can see. In the workplace, this includes verbal communication, body language, and observable reactions. Supervisors and employees often focus on these visible aspects, which can lead to misunderstandings if not addressed properly. The hidden part of the iceberg, however, holds the key to deeper understanding. This hidden portion includes thoughts, feelings, expectations, and past experiences that influence how we interact with others. By acknowledging and exploring these hidden elements, supervisors and employees can gain a more comprehensive understanding of each other, leading to improved communication and stronger relationships. In the workplace, the visible part of the iceberg includes: 1. Behavior: The specific actions of supervisors and employees, such as communication methods, work styles, task allocation, feedback. 2. Language: Conversations and instructions, including speeches in meetings, instructions in emails, feedback, and praise. 3. Facial expressions and body language: Facial expressions, gestures, postures, and other non-verbal communication methods. In the workplace, the hidden part of the iceberg includes: 1. Feelings: Work-related stress, sense of achievement, anxiety, satisfaction. 2. Perceptions: Views on the job, views on the supervisor, evaluations of one's own work. 3. Expectations: Expectations for career development, expectations for fair treatment from supervisors, expectations for the work environment. 4. Internal values: The importance placed on honesty, cooperation, innovation. Understanding and empathy: Supervisors should strive to comprehend employees' hidden aspects, such as their sentiments and expectations, and demonstrate empathy, which helps create trust and improve communication. Effective communication: When providing feedback, supervisors can consider their employees' internal needs and values and communicate more constructively. Supervisors can provide suitable assistance and motivating measures by knowing their employees' expectations and internal values, assisting them in achieving career goals and increasing workplace satisfaction. By utilizing Satir's Iceberg Theory ideas, we can go beyond surface contacts and form true connections that improve workplace dynamics. Understanding both obvious and hidden aspects of behavior enables us to address underlying issues, build trust, and create a more unified and supportive workplace. #CorporateTraining #Teambuilding #Leadership #DecisionMaking #Psychology #Mirrormindhk