Brian Malcolm’s Post

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Customer Success Executive driving best in class Client Experiences for the Banking and Financial Services Industry utilizing Automation, Servant Leadership, Entreprenurial Spirit and 25 years in the BPO industry.

Some great perspectives on potential AI blind spots. I definitely resonate with Akira Bell's thoughts on data governance. We can't just prioritize 'good data'. We have to ask ourselves, whose data are utilizing, and where are there gaps? #GenAI #DataGovernance #Automation

  The GenAI Blind Spot Leaders Have Now

The GenAI Blind Spot Leaders Have Now

sloanreview.mit.edu

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