🚀 Celebrating Coastal Credit Union's Successful Go-Live with Clutch! 🚀
It’s official – Coastal Credit Union is live with Clutch’s member onboarding solution, and what a journey it has been! 🎉
One thing that stood out throughout this partnership is how the Coastal team embodied every critical element of an effective omnichannel experience implementation. From seamless communication to consistent collaboration, Coastal demonstrated the key pillars that drive successful digital transformation in the credit union space:
🎏 Streamlined Processes: Coastal ensured their member experience was going to be consistent across all channels, aligning perfectly with our mission to deliver an omnichannel onboarding experience.
🏎 Commitment to Innovation: By embracing automated solutions, they have removed manual bottlenecks, helping both their team and their members move faster and more efficiently.
👨👩👦 Member-Centric Focus: Coastal consistently prioritized their members, ensuring a personalized, seamless experience from start to finish. Their efforts have already shown incredible benefits for both their team and their members.
🙏 Trust and Collaboration: The entire Coastal team — from Allen Kannan and Angela Smith to Lesley Vaughan and T.J. Wyman — have been nothing short of exceptional in championing the vision of becoming a leader in digital transformation.
To the entire Coastal team, thank you for your unwavering trust and partnership. This is just the beginning! Here’s to a future full of continued innovation and success. 🚀
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🎉 Another week another DAO go live! We’re thrilled to announce that Coastal Credit Union is officially live with our digital account opening solution! 🚀
A huge thank you to Allen Kannan, Angela Smith, Lesley Vaughan, T.J. Wyman and the entire Coastal Credit Union team for their invaluable help, patience, and expertise in the credit union industry, which have been crucial in turning our dream into reality. 🌟
Tyler Grodi said in an email to Nicholas Hinrichsen, our CEO "Thank you for being such committed partners throughout this entire process. It's been a pleasure working with a team that fully embodies collaboration. The hard work and dedication on both sides has paid off, and we're excited to see where we can take things from here."
Also, a huge shoutout to our Product and Customer Success teams for their relentless behind-the-scenes efforts. Branden Williams, Yoel Warda, Mark Taylor, Jeff Guymon, Scott Iles, Mauricio Castro, Ghilherme Ghidorsi, Luine Gallois and so many more! ✨
Cheers to bigger and better things ahead! 🥂
#DigitalTransformation #CustomerSuccess #CreditUnion #Innovation
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Congratulations & thank you for all you do for our communities!