BCIT ASCM’s Post

This week, the BCIT ASCM Student Chapter had the opportunity to tour the London Drugs Distribution Service Center in Richmond, BC. A huge thank you to our hosts, Lothar Breuers, Travis Carnahan, and Allan, for providing such a fascinating and insightful experience! During the tour, we gained a firsthand look at how London Drugs achieves their operational goals in supply chain. Here are a few highlights that left us inspired: 🔄 Goods-to-Person Technology We saw innovative systems where products are brought directly to workers during order picking, rather than workers traveling to the products. This approach significantly boosts productivity and reduces worker fatigue—a true game-changer in warehouse efficiency. ♻ Sustainable Returns London Drugs champions their reverse logistics process, enabling customers to return products for recycling. It’s inspiring to see a commitment to sustainability integrated into their supply chain operations. ✅ Poka Yoke in Action Their use of poka yoke (error-proofing) systems ensures exceptional accuracy in operations, making their processes not only efficient but also incredibly reliable for both employees and customers. We’re grateful for the chance to see these innovative practices and to learn how logistics and supply chain management come to life in a real-world setting. We hope to continue building this valuable relationship between London Drugs and BCIT. Thank you again to the entire London Drugs team for hosting us and sharing your knowledge and expertise!

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David Parson

Proven champion of airport operations fostering successful partnerships, innovative programs and products. Strategic customer experience leader, passionate about creating empowered teams to deliver exceptional service.

1w

Congrats! Invite, engage, mentor and inspire the next generation! Well done!

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