The first step to fostering long-lasting customer relationships is creating trust. In the second episode of our Customer Trust series, we dive into how you can set realistic expectations & avoid blindsiding your customers with the unexpected. https://lnkd.in/gEJBd48i
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The first step to fostering long-lasting customer relationships is creating trust. In the second episode of our Customer Trust series, we dive into how you can set realistic expectations & avoid blindsiding your customers with the unexpected. https://lnkd.in/gdqmfrjk
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The Costly Consequences of Poor Customer Service Don't let your clients slip through the cracks! Please keep them coming back by prioritizing excellent customer service Watch Full Episode Here: https://lnkd.in/gr9gUNMj
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What is the difference between kind and thoughtful? I had a conversation with Customer Service Hall of Famer Richard Weylman who explains how businesses could provide better customer service if they understood the difference between kind and thoughtful. Watch the full episode here: https://lnkd.in/eXzmdE2t
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In the latest episode of The Supportive, I invite you into my Support Time Machine to visit six of the worst moments in customer service history, to see what happened, why, and what we might do to avoid a repeat... https://lnkd.in/gBgJVcpA
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I advise you to shift the focus in your business from productivity to resolution in your customer care teams. Imagine the impact if they prioritised solving customer problems swiftly over meeting call quotas. 🚀 You can take my quiz to uncover more gaps in your customer-centric approach and elevate your business today. It's free and takes 5 minuets; discover where you could improve! Quiz link in my bio💡 Would love to know your thoughts on this... Derek Warner Mike Butler David Neale MARIA D MADONNA Jo Garland
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🌟✉️ We stand out by weaving seamless communication and unparalleled customer care into our DNA. Stress relief for clients? We’ve mastered it by bridging the gap between business owners and CPAs. Elevate your experience with us! 💼🚀
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Listen to the story behind the birth of Int3grity, narrated by Sondre Eftedal and Piotr Sawinski! Delve into the core values that steer our course! Check why Int3grity has such a strong foundation and how our unique culture can be transformed into success in customer relations. Watch the DNA of Int3grity - part 2! 🎥
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What does the future of customer service look like? 👀 Watch as customer service expert Shepard (Shep) Hyken unpacks the impact of transparency and engagement in this insightful video.
Shep Hyken: What is the future of customer service?
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Our in/out list for running a successful business in 2024 👇🏼 ✅ In: Delivering value Addressing customer pain points Leveraging feedback Collaborating effectively ❌ Out: Over-promising & under-delivering Neglecting customer needs Avoiding feedback Working in silos
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Customer service: the heroes who fix things, but are only called when something's not working. Do you agree? 🧐 Check out more on our recent webinar on future proofing IT operations joined us by Chris Ardagh who shares his experience on the same. Full recording available here: https://bit.ly/4bczQlS
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