❝The customer experience is like an orchestra. When every musician plays their part in sync, the result is a masterpiece. But if even one is out of tune, the harmony breaks down.❞ 🎼 With nearly two decades of industry expertise, Yasmin B. - Canada Leader, Customer, Industry & Supply Chain Workflows at ServiceNow - knows a thing or two about what makes (and what breaks) a great customer experience. Our team sat down with Yasmin to discover her insights on using modern technologies like AI and automation to create seamless interactions, including the key areas where they can have the biggest impact: https://lnkd.in/eWqRhRpc
Great insights Yasmin! Perfect vision of how we partner with our customers and the ServiceNow ecosystem to achieve business goals.
Great perspective, Yasmin!
Love the analogy of customer experience being like an orchestra! 🎶 Y Bell Business