BIG CIO SHOW AND AWARDS’ Post

The CIO’s Role in Shaping Exceptional Customer Experiences Businesses that prioritize customer experience are outperforming their competitors, according to Adobe. Today, CIOs are teaming up with CMOs to harness tech for better engagement and satisfaction. With 76% of CIOs calling customer experience a top priority (Forrester), the message is clear: innovation in IT is driving customer-centric growth. From AI tools to real-time data insights, the modern CIO is at the center of delivering seamless, personalized experiences. The question is—how is your business leveraging technology to stay ahead? Visit Website - https://hubs.li/Q02_yHjB0 Register - https://hubs.li/Q02_yygj0 #BigCIOShow #CIO #CIOAwards #CIOInsights2025 #CustomerExperience #DigitalTransformation #TechLeadership #AI #DataDriven #innovation #TresconCIO #CX #Customercentric Source: Forrester and DigitalDefynd

The CIO’s Role in Shaping Exceptional Customer Experiences Businesses that prioritize customer experience are outperforming their competitors, according to Adobe. Today, CIOs are teaming up with CMOs to harness tech for better engagement and satisfaction. With 76% of CIOs calling customer experience a top priority (Forrester), the message is clear: innovation in IT is driving customer-centric growth. From AI tools to real-time data insights, the modern CIO is at the center of delivering seamless, personalized experiences. The question is—how is your business leveraging technology to stay ahead? Visit Website - https://hubs.li/Q02_yHyv0 Register - https://hubs.li/Q02_yCj30 #BigCIOShow #CIO #CIOAwards #CIOInsights2025 #CustomerExperience #DigitalTransformation #TechLeadership #AI #DataDriven #innovation #TresconCIO #CX #Customercentric Source: Forrester and DigitalDefynd

🚀 Ready to revolutionize your customer experience? 🚀 Join our upcoming fireside chat to tackle disjointed infrastructures and ensure a seamless customer experience (CX) that sets you apart from the competition! In this session, Martin Han from NICE will identify the common signs of disjointed infrastructure within your organization that can hinder CX innovation and explore a unified strategy using a purpose-built AI platform. 📌 Key topics include: * Identifying, prioritizing, and optimizing self-service workflows for increased digital resolutions * Integrating disparate systems to create a unified CX ecosystem * Leveraging AI to enhance customer experience, performance, and align with your brand * Accelerating data-driven decision making * Safeguarding your business and brand while scaling knowledge for all users Don't miss this chance to transform your customer experience with cutting-edge AI solutions! Join us for an interactive session and gain valuable insights to drive your CX strategy forward. 🌟 👉 Register Now: https://lnkd.in/gYGnG3Zj #CX #AI #CustomerExperience #Webinar #Innovation #DigitalTransformation Tilak Antony Rhiannon Chandler-Day MSc Melanie Mingas Suyanti - Janice Chong Giovanni Putri Hendrata

🚀 Ready to revolutionize your customer experience? 🚀 Join our upcoming fireside chat to tackle disjointed infrastructures and ensure a seamless customer experience (CX) that sets you apart from the competition! In this session, Martin Han from NICE will identify the common signs of disjointed infrastructure within your organization that can hinder CX innovation and explore a unified strategy using a purpose-built AI platform. 📌 Key topics include: * Identifying, prioritizing, and optimizing self-service workflows for increased digital resolutions * Integrating disparate systems to create a unified CX ecosystem * Leveraging AI to enhance customer experience, performance, and align with your brand * Accelerating data-driven decision making * Safeguarding your business and brand while scaling knowledge for all users Don't miss this chance to transform your customer experience with cutting-edge AI solutions! Join us for an interactive session and gain valuable insights to drive your CX strategy forward. 🌟 👉 Register Now: https://lnkd.in/gYGnG3Zj hashtag #CX #AI #CustomerExperience #Webinar #Innovation #DigitalTransformation

Personalization of customer experiences can drive success in the short and long term for businesses. In the age of digital innovation, AI and big data, tailoring CX strategies with the help of data is imperative. But how can we leverage data effectively to deliver a memorable and enhanced customer experience? I see four key ways: 💡 Personalization 💡 Data Integration  💡Leveraging real-time insights  💡 Complying to Ethical Standards What other considerations are crucial when looking to create a data-driven CX plan? Share your thoughts below! #CX #AI #Data

In a customer-centric world, what sets your business apart? According to Gartner, over two-thirds of companies today compete on the basis of CX, making it a critical factor in leveraging customer insights for personalized customer interactions. Join us at our upcoming webinar with AI Practice Lead Inanc Cakiroglu to learn how to revolutionize the way you engage with customers and drive satisfaction with AI-powered strategies. In this live session, explore ⭕ Customer 360 View with diverse data sources 👣 Analyzing patterns for next best actions 👥 Personalizing offerings with real-time AI Tailor each customer experience and get the competitive edge your business needs to stand out from the rest. We go LIVE in 2 days and seats are limited, so REGISTER NOW! Use the link below to save your spot right away 🔗 https://lnkd.in/dbfMY6JU #AI #CX #Customer360 #Experience #Personalization #Webinar #LIVE

1 DAY TO GO to Zendesk's upcoming webinar on Customer Experience (CX) Trends 📢 📆 Thursday, September 19 🕓 10 AM (BST) Uncover key insights from CX industry leaders, Zendesk and CCW Digital, on AI success, tips to overcome adoption barriers, and essential steps to embrace this game-changing technology💡 🚀 Don't miss out, sign up now 👉 https://hubs.la/Q02P4KR90 #CX | #AI | #CCW | #Webinar | Zendesk | CCW Digital

💡With modern customer experiences seamlessly blending physical and virtual realms, the emergence of GenAI offers a step-change that is redefining competitive landscapes and compelling brands to rethink their engagement strategies in the digital arena.   👉Swipe through for a top-to-bottom front to back view of how AI is enabling the customer experiences of the future, and read 🚀 Kellie Hill ENFJ-T's full feature to explore how a transformative approach to GenAI emphasises the creation of seamless, personalised interactions and to learn about the keys to adaptation and how to embrace the GenAI revolution with strategic intent: https://lnkd.in/d-WE2Xgm   #customerexperience #CX #AI #genAI #artificialintelligence #AiforCX #Customerjourney

Last week's event was full of thoughtful discussions on CX in the era of AI and lots of great networking opportunities. Thanks to all who joined us to talk about combining powerful technology + proven customer experience strategy to create: 🔹deeper connections, 🔹exceptional experiences, 🔹and optimized CX at the point of conversation. #CX #CXOptimized #CustomerExperience #CXInTheEraOfAI #AI

💥 Explore Innovative Customer Experience Strategies with Brian Higgins, Chief Customer Experience Officer at Verizon! https://lnkd.in/eq_6iJSG As the leader of Verizon's Consumer Group CX organization, Brian is dedicated to shaping exceptional customer and employee experiences. With a focus on simplicity, personalization, and innovation, Brian champions a Humanized AI approach to enhance customer interactions. Here's a glimpse of his recent Q&A session: 🔍 Enhancing Efficiency: Learn how AI is revolutionizing customer interactions, freeing up employees to focus on meaningful connections and driving innovation.  🤖 Personalization at Scale: Explore how AI-powered algorithms analyze vast amounts of customer data to anticipate individual needs and deliver personalized experiences.  🔮 Predictive Insights: Discover how AI enables predictive analytics to anticipate customer behavior and proactively address their needs, elevating the overall customer experience. Unlock the full insights from Brian and other industry leaders now! Access the report here: https://lnkd.in/eq_6iJSG #CustomerExperience #AI #CSX24 #CXLeadership