Big Goals’ Post

Tell me if this sounds familiar.... Someone in your team behaves badly. Which one of these things do you do in response: ➢ Plan and have a conversation, albeit difficult, with the person, explaining why their behaviour is not acceptable? ➢ Have a conversation with the whole team, explaining that this type of behaviour is not acceptable, and hope the person picks up on the message? ➢ Leave it for now and hope it was just a ‘once off’? ➢ Send this person some links to professional development courses? Sending this person on a course is unlikely to shift anything without your involvement. But here’s the real question: ➢ Are you addressing the behaviour in a way that solves the issue—or just moving the problem around? ➢ Managing a team comes with its share of uncomfortable responsibilities. No one enjoys pointing out another adult’s problematic behaviour. But it’s part of the role, and how you handle it matters. So…what will you do next time?

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