I want to share this workorder note left by one of our amazing field technicians. I share this with you, because it is the result of 15 years of hard work. It represents everything that I believe in as a business owner/operator. This is how detailed our field technician notes are.
Just read the report, and you’ll see why so many of todays largest real estate companies depend on us to execute the complexities of commercial plumbing. It also shows why my motto of “the diagnostics are more important than the surgery”, still exists today. Had this tenant agreed to do the work that the first contractor suggested, it would of been a very bad week for them.
What we have in our trade are companies full of people who focus solely on trying to create unnecessary work. When you hire a true service company, that has seasoned service technicians, with attention to detail, this is the result. We probably saved a minimum of 10K on this one visit, simply by having the right people, and the experience it takes to manage commercial real estate.
Forget about fancy marketing, this is the stuff that feeds my soul, and keeps me pushing the envelope every day for our clients. Great job by our technician Robbie, who was clearly the hero today. 🚀🔥👌
Chief Customer Officer @ Bluecurrent
1moTedy you are a rockstar! You live our values every day and always deliver a great customer experience. Thank you for all that you do 🙂